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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Jules - 16 May 2006 08:16 - 4900 of 7315

Ian. AV. still got probs

Photomad - 16 May 2006 08:17 - 4901 of 7315

Ian
BLT & TSCO.
p

qwento - 16 May 2006 08:17 - 4902 of 7315

Rogue orders RDSA RDSB RBS

Come on guys, this is getting beyond the joke !

IanT(MoneyAM) - 16 May 2006 08:18 - 4903 of 7315

Phto,

GSK now should now be fine - Jules, on the case with the rest

Ian

qwento - 16 May 2006 08:23 - 4904 of 7315

Rogue order CCL

IanT(MoneyAM) - 16 May 2006 08:23 - 4905 of 7315

qwento,

Taking a look now,

Ian

qwento - 16 May 2006 08:25 - 4906 of 7315

Rogue order REX

qwento - 16 May 2006 08:25 - 4907 of 7315

Rogue order AV.

qwento - 16 May 2006 08:26 - 4908 of 7315

Rogue orders BP.

Seymour Clearly - 16 May 2006 08:26 - 4909 of 7315

2300 CPW @ 338.75 is rogue

qwento - 16 May 2006 08:27 - 4910 of 7315

Rogue orders XTA BLT RIO

Let's face it - it's knackered !

IanT(MoneyAM) - 16 May 2006 08:28 - 4911 of 7315

guys,

I will get these sorted out,

Ian

Photomad - 16 May 2006 08:38 - 4912 of 7315

GSK buy side now.
P

qwento - 16 May 2006 08:39 - 4913 of 7315

The problem is Ian is that when this happens you can only remove the rogue orders that are obvious.

From my experience others are lurking - you only find out about them when the price moves.

Level2 becomes a complete guessing game - it's nigh on useless.

Somewhere along the line there is a problem - surely it is not beyond the bounds of science for either you or your supplier (depending where the fault lies) to fix this.

IanT(MoneyAM) - 16 May 2006 08:41 - 4914 of 7315

qwento,

rest assured we will be looking into ways to resolve this - in the meantime, I will manually find any orders lower down the books where I can,

Ian

Photomad - 16 May 2006 09:06 - 4915 of 7315

Ian
GSK buy side rogue order still there.
P

IanT(MoneyAM) - 16 May 2006 09:08 - 4916 of 7315

Photo,

Try now please,

Ian

Seymour Clearly - 16 May 2006 09:10 - 4917 of 7315

Still a rogue 2994 on RIO

Photomad - 16 May 2006 09:11 - 4918 of 7315

Thanks Ian
BLT Buy side & TSCO sell side please.
P

IanT(MoneyAM) - 16 May 2006 09:13 - 4919 of 7315

Seymour,

can you do a resfresh please,

Ian
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