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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Mega Bucks - 22 May 2006 07:44 - 4996 of 7315

edited

greekman - 22 May 2006 08:12 - 4997 of 7315

Ian,

Many thanks did not realise that. Sorry to have wasted your time.
Cheers Dave.

dell314 - 22 May 2006 08:24 - 4998 of 7315

Ian - guess what?

http://www.moneyam.com/action/scanner/showMarketScanner?name=TopPercentageLosers

We appear to still have changes cf. Tuesday's(or possibly Wednesday's) close rather than latest close.

Rgds
dell

IanT(MoneyAM) - 22 May 2006 08:25 - 4999 of 7315

dell,

This is being looked into, and as soon as the tech guys have put a fix in place I will let you know,

Ian

IanT(MoneyAM) - 22 May 2006 09:19 - 5000 of 7315

dell,

I have taken a look at this, and checked the prices, and they seem fine - do you have any specific examples I could look into?

Ian

dell314 - 22 May 2006 09:33 - 5001 of 7315

Ian - As far as I can be bothered to check(only a couple!), prices on the toplist appear correct today, although there were some errors at the end of last week, where prices on the toplist were slightly different to those displayed on stockwatch and L2. Maybe this was something of a red herring and just related to the "stockwatch stickiness" reported here by some users.

However, toplist change on day figures are still miles out for many stocks. Two that stand out are DMR and BFRD, which both suffered heavy drops last week.

BFRD is currently flat on the day but shown as -28% on the list and DMR is currently down 10.5% but is listed as being -32%.

Clearly these figures are being compared to a base figure prior to their plunges of last week, sugesting that all changes are being referenced to somewhere around the middle of last week.

Rgds
dell

IanT(MoneyAM) - 22 May 2006 09:35 - 5002 of 7315

Thanks Dell,

I will get the guys to look at these specific examples to see what they can find,

Ian

KEAYDIAN - 22 May 2006 10:32 - 5003 of 7315

Is moneyam.com site running slow?

IanT(MoneyAM) - 22 May 2006 10:33 - 5004 of 7315

Keaydian,

I have not noticed any slowness here - is there anywhere in particular you are having problems?

Ian

KEAYDIAN - 22 May 2006 10:33 - 5005 of 7315

Charts seem to take longer than usual to show up.

IanT(MoneyAM) - 22 May 2006 10:35 - 5006 of 7315

Keaydian,

I will take a look,

Ian

IanT(MoneyAM) - 22 May 2006 10:36 - 5007 of 7315

Just looked at Charts, and they were quite speedy - you may want to try a restart on your machine to clear everything down and see if that cures the problem.

Ian

KEAYDIAN - 22 May 2006 10:36 - 5008 of 7315

Thanks Ian.

KD.

Time for a brew.

Mega Bucks - 22 May 2006 10:37 - 5009 of 7315

they were quite speedy :-)

Dynamite - 22 May 2006 15:04 - 5010 of 7315

Rio L2 Ian

navigair - 22 May 2006 15:14 - 5011 of 7315

slight problem with stockwatch --fails to connect-any ideas? Thanks

IanT(MoneyAM) - 22 May 2006 15:25 - 5012 of 7315

Di,

Rio being looked into

Navigair,

Could you try clearing out your cookies on IE? Go to tools then internet optiolns and then clear cookies - (you will lose any saved passwords doing this),

Ian

navigair - 22 May 2006 15:34 - 5013 of 7315

Perfect fix Thanks Ian

IanT(MoneyAM) - 22 May 2006 15:40 - 5014 of 7315

Di,

Rio should now be fine - please accept my apologies for this.

Ian

Dynamite - 22 May 2006 15:53 - 5015 of 7315

Thx Ian...I thought this problem might have been fixed over the weekend and L2 and stockwatch are just not in time together when it is busy.
Di
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