Beware - I purchased some Regent Inn shares today which have been trading between 21 and 22p. As often happens I could not get a "deal price" online so out of frustration hit the "negotiate" key - expecting to pay slightly over the market value. I was charged 24 p per share - A massive 10% over the odds. I am taking this up as a complaint, but I thought I would ask if anyone else has had similar experiences with Halifax. In the future I think I will be changing my trading provider Can anyone recommend a trader that does not rip you off?

Update - Halifax rang today having looked into my complaint - they too were not happy with the trade price I was given and renegatiated with the plus market a better price (23 p). I am now being overcharged 5% rather than 10%. Halifax blame the high price on the plus market, but surely they have a duty to check the price given is a fair market rate before they proceed with the trade.

I don't advise anyone to use the negotiate key - you may get a nastly suprise!

AST,

Good result there IMO, I think you have to give Halifax credit for meeting you halfway.

Rather than "negotiate", why not ring the dealer and do it over the phone?

That way you can agree a maximum price and he tries to achieve it.

Otherwise you may wish to try another broker.

I always have two online brokers so if one quotes a bad price I can try the other.

Phoning takes too much time...put on queue most of the time.

hlyeo98,

That depends which broker you use!

I don't have any problems normally, and a few seconds wait is surely preferable to 100 dealing loss?