If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Charts seem to take longer than usual to show up.

Keaydian,

I will take a look,

Ian

Just looked at Charts, and they were quite speedy - you may want to try a restart on your machine to clear everything down and see if that cures the problem.

Ian

Thanks Ian.

KD.

Time for a brew.

they were quite speedy :-)

Rio L2 Ian

slight problem with stockwatch --fails to connect-any ideas? Thanks

Di,

Rio being looked into

Navigair,

Could you try clearing out your cookies on IE? Go to tools then internet optiolns and then clear cookies - (you will lose any saved passwords doing this),

Ian

Perfect fix Thanks Ian

Di,

Rio should now be fine - please accept my apologies for this.

Ian

Thx Ian...I thought this problem might have been fixed over the weekend and L2 and stockwatch are just not in time together when it is busy.
Di

RiO, AAL and XTA L2

DI,

Chages were made over the weekend, which are working to resolve this, but it is truning out to be so major changes that have to be implemented, so although we are getting there, I would ask for a patience just a while longer - rest assured this is high priority with the tech guys, and as soon as it is completely resolved without any issues, I will let you know

Ian

Thx for letting me know...it seems to have ocurred since you made security changes I think.
Di

Got some orders showing on L2 (SEG) that have been taken off the order book.

Have just (re-)signed up for moneyam L2 - did I make a mistake?

Di,

I have cleaned these out - but please let me know if you see any further issues re appear.

Ian

darrens,

please accept my apologies for this - and no I don't think you made a mistake, buyt we are having an issue at the moment, which may cause some problems - we are working resolve it, and if you do see any issues such as this, please just let us know and we will respond as soon as possible.

I will let you know when thSEG is clean,

Ian

darrens SEG looks to be fine now - please refresh sand let me know if this happens again,

Ian

Orders cleared - thanks.

Let's hope you get this fixed soon - Level2 has been useless again this afternoon.