If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

DI,

Chages were made over the weekend, which are working to resolve this, but it is truning out to be so major changes that have to be implemented, so although we are getting there, I would ask for a patience just a while longer - rest assured this is high priority with the tech guys, and as soon as it is completely resolved without any issues, I will let you know

Ian

Thx for letting me know...it seems to have ocurred since you made security changes I think.
Di

Got some orders showing on L2 (SEG) that have been taken off the order book.

Have just (re-)signed up for moneyam L2 - did I make a mistake?

Di,

I have cleaned these out - but please let me know if you see any further issues re appear.

Ian

darrens,

please accept my apologies for this - and no I don't think you made a mistake, buyt we are having an issue at the moment, which may cause some problems - we are working resolve it, and if you do see any issues such as this, please just let us know and we will respond as soon as possible.

I will let you know when thSEG is clean,

Ian

darrens SEG looks to be fine now - please refresh sand let me know if this happens again,

Ian

Orders cleared - thanks.

Let's hope you get this fixed soon - Level2 has been useless again this afternoon.

SEY couple of rogue orders

qwento, as soon as possible is what we are aiming for.

TOK,

Will take a look now


Ian

TOK,

please refresh and they will be gone,

Ian

Thanks for your magic wand, Ian

Ian - Any progress with the toplists, yet?

We still appear to have a crazy mix of current and old figures on there which makes it unusable.

Funnily enough, the gainers/fallers tab on the homepage appears to be correct but unfortunately only shows a very limited number of stocks.....

Rgds
dell

dell,

As soon as I have any further news, I will come back to your straight away,

Ian

rogue order on the seg l2 again at the moment. top of the sell stack shouldn't be there.

still one more to go....come on!

thanks

The re-logon problem seems to be greatly improved. I hardly ever get asked to logon these days. I can re-logon after rebooting the following day now without being asked for details.

Ian,
Is there a problem with stockwatch? I can't seem to get on. All other pages are fine but I just get StockApplet loading on that one.
Thanks,
Alan

Alan,

There is no problem at the moment, can you try logging out using teh button at the top of MoneyAM and then closing your browser and then trying again?

If that does not work, can you try restarting your machine and let me know what happens?