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Maintenance: Site downtime Friday 6th August @ 23:45.     

TullettJ (MoneyAM) - 05 Aug 2004 13:18

Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

teletigger - 20 Aug 2004 16:05 - 507 of 616

I can only get 1 monitor (the largest one) to work. one monitor on 1 page. the message on the others is "stock applett started". My Java console tells me that pages have no properties.?? whatever that means.
regards

IanT(MoneyAM) - 20 Aug 2004 16:07 - 508 of 616

TT,

There are currently no problems with teh system, and it sounds like you are struggling to download the applet. I know you have done this before, but could you log out of any browser that is logged in using the 'LOG OUT' button and the close them down and restart your pc again?

Can you let me know if this makes any difference?

Ian

teletigger - 20 Aug 2004 16:49 - 509 of 616

No difference Ian. Can only get 1 of 5 monitors to work...and not all trades are working.
regards

teletigger - 20 Aug 2004 16:53 - 510 of 616

Monitors are working now......somewhat slow to materalise.....some trades still not working.
regards

teletigger - 20 Aug 2004 16:56 - 511 of 616

Time for bed said Zebadee.
goodnight

SueHelen - 20 Aug 2004 16:59 - 512 of 616

All been working fine here today.

Stan - 24 Aug 2004 10:02 - 513 of 616

Still data problems for JMAT not resolved.

IanT(MoneyAM) - 24 Aug 2004 10:05 - 514 of 616

Stan,

I will pass this onto out developers.

Ian

Stan - 24 Aug 2004 10:13 - 515 of 616

Thanks Ian,

Regards

Stan.

Tokyo - 24 Aug 2004 12:01 - 516 of 616

my streaming has gone out again, this is about the 5th time this has happened this month, are you having problems again?

porky - 24 Aug 2004 12:02 - 517 of 616

Mine too.

TullettJ (MoneyAM) - 24 Aug 2004 12:03 - 518 of 616

what do you mean 'gone out'?

samon - 24 Aug 2004 12:04 - 519 of 616

Mine too.

porky - 24 Aug 2004 12:05 - 520 of 616

Not working

Tokyo - 24 Aug 2004 12:06 - 521 of 616

I mean there is no live streaming again on either the trades page or my stock watch page. As a paying subscribing I'm not particulary happy at the moment

jasonwalt - 24 Aug 2004 12:09 - 522 of 616

Same problem, live streaming not showing anything on stockwatch, L2 working O.K.

IanT(MoneyAM) - 24 Aug 2004 12:09 - 523 of 616

Guys,

Apologies for this, we are working to resolve this as soon as possible.

Ian

LEEWINK - 24 Aug 2004 12:12 - 524 of 616

you could at least circular an email, stops anyone and everyone guessing why you've gone down again !!!

jasonwalt - 24 Aug 2004 12:13 - 525 of 616

Ian

Stockwatch back up and running again.

J.

TullettJ (MoneyAM) - 24 Aug 2004 12:13 - 526 of 616

LEEWINK,

By the time emails to 10s of thousands of emails have been sent, the problem would have been well and truely resolved, so that isnt really worthwhile.

We do have the bulletin boards which we post updates to.

J.
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