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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Digger - 22 Aug 2006 07:56 - 5183 of 7315

Heat map ft100=shp+barc all other maps are ok

IanT(MoneyAM) - 22 Aug 2006 07:57 - 5184 of 7315

digger,

We will take a look,

Ian

IanT(MoneyAM) - 22 Aug 2006 08:02 - 5185 of 7315

Digger,

It should start to re populate now - I will get the tech guys to look into what was happening,

Ian

DocProc - 22 Aug 2006 10:52 - 5186 of 7315

Microsoft says 'Bye Bye' to Bill Gates

Tonker - 27 Aug 2006 21:41 - 5187 of 7315

The s.p. graph for MOB is all wrong, can you sort out the scale!!!!! please

IanT(MoneyAM) - 29 Aug 2006 07:05 - 5188 of 7315

Tonker,

I will get James to take a look into this.

Ian

dell314 - 06 Sep 2006 08:34 - 5189 of 7315

Ian - Is there any chance that you will at least manage to correct level 1 prices, or are we stuck with L1 and L2 as it is, until MMs make a few moves?

Rgds
dell

IanT(MoneyAM) - 06 Sep 2006 08:35 - 5190 of 7315

dell,

Unfortnuately, with the SEAQ stocks, the outage we had makes any movement during that period of time un recoverable. So therfore, it will be a case of waiting for them to change there quote for an update.

I apologise for the inconvenience that this will cause you.

Ian

sutherlh1 - 06 Sep 2006 08:57 - 5191 of 7315

Ian, Torotrak (TRK) is coming up at 0p on my portfolios and share quotes. I trust this is not true, thanks H

IanT(MoneyAM) - 06 Sep 2006 08:59 - 5192 of 7315

sutherlh1,

This is due to the problem we had earlier - the actual price is 37p up 1.75p on the day at the moment.

Apologies for the inconvenience.

Ian

tvc15 - 07 Sep 2006 06:26 - 5193 of 7315

Cannot get stockwatch, tried logging in and out to no avail.

foale - 07 Sep 2006 06:40 - 5194 of 7315

same problem here

foale - 07 Sep 2006 07:08 - 5195 of 7315

terminal now working...with stockwatch info
BUT is not refreshing with todays data
eg in the small cap that starts up at 7am ....

still showing yesterdays

IanT(MoneyAM) - 07 Sep 2006 07:09 - 5196 of 7315

We are unfortunately having some technical issues, you should now be able to see stoockwatch, but we are working on clearing the old data out.

We will be restarting level 2 and I will let you know when that has been done.

Ian

tvc15 - 07 Sep 2006 07:10 - 5197 of 7315

Still cannot get stockwatch.

IanT(MoneyAM) - 07 Sep 2006 07:11 - 5198 of 7315

tvc,

Can you tell me what you see when you go to the stockwatch page?

Ian

tvc15 - 07 Sep 2006 07:12 - 5199 of 7315

Just the greyish screen, telling you try logging out if problems with streaming.

IanT(MoneyAM) - 07 Sep 2006 07:14 - 5200 of 7315

tvc,

If you are just getting a grey screen, it would seem that your machine is struggling to download the applet. Can you try resarting your browsers first of all, and if that doesn't work then please restart your machine to see if that clears the issue.

Ian

tvc15 - 07 Sep 2006 07:16 - 5201 of 7315

Well I can get the whole page grey screen is in the middle but will try your suggestion.

tvc15 - 07 Sep 2006 07:17 - 5202 of 7315

Stockwatch is back now thanks a lot.
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