If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

guys,

We are taking a look into this and speaking to our supplier

Ian

BP 596.5 sell side

qwento,

We are working on this,

Ian

had alot of trouble with l2 yesterday, having the same today when changing stocks.It seems to stick.

PW,

Strange, can't say I have noticed that, but I will take a look now.

Ian

PW,

Seems to be responding well here - I will keep an eye on it. If it continues, you may want to update your java to make sure you have the latest version.

I will let you know if I can replicate this,

Ian

Cheers Ian- streaming working perfectly though?

Ian - my IE7 hangs when using MAM, I also have Firefox 2 which is fine so IE7 seems to be the issue.

Just reporting it, I am out for the rest of today I think.

Seawallwalker,

I have IE 7 and Mozilla here and haven't noticed any difference. We have just had a technical issue which caused some slowness that should now be reolved. When you next login let me know if youare still having issues with IE7

Ian

Ian theres apost on your competitor site -"funny how mam has got worse-l2 mainly"-your customer service is still streets ahead though!!

PW,

I guess everyone is entitled to their opinion :)

Ian

A public thanks to Ian who sorted out a problem V quickly this am, that turned out to be nothing to do with the site. It was my IE7 that was causing a problem.
I found out it kept altering my clock back and forward. Now sorted.
Reiterating good customer services.

Hello Ian.

I think I probably caught the back end of your reported problems as all seems sweet right now.

Thank for you help.

Big problems on l2 again today sticking and losing it.

PW,

We have had no problems today and I have just taken a look at level 2 which is running as it should be.

Did you get a chance to update your Java? As I said yesterday might be worthwhile taking a look at that. Also, if it is a specific stock/wstocks that you are looking at let me know and I will take a look at those here.

Ian

NO i didnt Ian where do I go to for java updates? Ill try during the weekend

http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80


PW,

Just use the link above - it should take you directly to the download.

Ian

Cheers Ian

.

RNS for Chaco not showing on stockwatch screen ?