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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

TullettJ (MoneyAM) - 21 Jan 2003 16:32 - 531 of 7315

Pugugly,

Are you behind any firewalls?

J.

Mr Ashley James - 21 Jan 2003 16:34 - 532 of 7315

TulettJ,

There is still a conflict between Hiscox Plc HSX and Hang Seng Index.

I can not get an HSX quote on AM.

Cheers

Ash

vasey - 21 Jan 2003 16:36 - 533 of 7315

And a conflict between Surface Transforms (SCE) and Edison Intl (SCE in Paris)

scussy - 21 Jan 2003 16:42 - 534 of 7315

on the INDU chart,ok on the intraday,but the rest is showing 2000 - 3000,
will these charts be live and streaming in the future,and will it be better then lycos,is there beta testers on the INDU chart,

steve

FelixMoneyAM - 21 Jan 2003 17:10 - 535 of 7315

Thanks very much for spotting this. I had the wrong dataset for INDU.
Now corrected, with data going back to 1990.
Will look at the Surface Transforms etc conflicts.
F

Seymour Clearly - 21 Jan 2003 21:30 - 536 of 7315

Small point, have just been looking at the Shares mag page, then instead of having the tab for the newly named Traders Room it says Bulletin Boards. Consistency :-)

Also, small point of grammar.

Are we talking one trader = TRADER'S ROOM

or lots of traders = TRADERS' ROOM

Sorry, but the misplaced apostrophe is a bugbear of mine!!!

stable - 22 Jan 2003 08:33 - 537 of 7315

Notices on stockwatch are remaining two days after being issued (csy)

The Other Kevin - 22 Jan 2003 08:55 - 538 of 7315

Tried to access news link from the Home Page but was told I needed to upgrade my subscription. Started this process but was then asked for credit card details with various subscription options before being told what the charges are for the various levels. When are you announcing subscription levels - or have I missed it?

Kayak - 22 Jan 2003 08:58 - 539 of 7315

On the subscription levels, "premier monthly" and "premium monthly" looks like an error to me, should the second by "premier annually" perhaps?

Tradesman - 22 Jan 2003 09:08 - 540 of 7315

still when i log on stockwatch for the first time , ie crashes 9 actually disapperas) and a file is deposited on my desktop.

fine the next time i log on though

TullettJ (MoneyAM) - 22 Jan 2003 09:17 - 541 of 7315

Kayak,

Thanks for spotting that. Forgot i had enabled access levels last night too.

J.

Kayak - 22 Jan 2003 09:17 - 542 of 7315

Still getting "Can't contact servlet runner at 127.0.0.1:6802" errors occasionally.

TullettJ (MoneyAM) - 22 Jan 2003 09:19 - 543 of 7315

Kayak,

fixed btw ;)

J.

TullettJ (MoneyAM) - 22 Jan 2003 09:19 - 544 of 7315

Kayak,

Yeah, that was the fixing of that level, restarted the servlet engine, takes just a few seconds to restart. Trust you to be loading a page during that *grin*

J.

Kayak - 22 Jan 2003 09:44 - 545 of 7315

I try to help :-)

Tradesman - 22 Jan 2003 10:18 - 546 of 7315

hs_err_pid4294034851.log

still occuring

Tradesman - 22 Jan 2003 10:18 - 547 of 7315

cant get stockwatch at all now, happens every time.

vasey - 22 Jan 2003 16:43 - 548 of 7315

S500 still unnervingly inactive and green-looking on my stockwatch page.

hilary - 23 Jan 2003 08:30 - 549 of 7315

Does this mean anything?

500 Servlet Exception
java.lang.NullPointerException
at com.caucho.jdbc.mysql.ResultSet.readColumns(ResultSet.java:521)
at com.caucho.jdbc.mysql.ResultSet.getOffset(ResultSet.java:117)
at com.caucho.jdbc.mysql.AbstractResultSet.getString(AbstractResultSet.java:604)
at com.deltastream.bboard.io.MySQLJDBCDataProvider.constructAPostsFromResultSet(MySQLJDBCDataProvider.java:1411)
at com.deltastream.bboard.io.MySQLJDBCDataProvider.getFirstPost(MySQLJDBCDataProvider.java:275)
at com.deltastream.bboard.io.MySQLJDBCDataProvider.getThreads(MySQLJDBCDataProvider.java:137)
at com.deltastream.bboard.service.ThreadList.getThreads(ThreadList.java:15)
at com.deltastream.bboard.servlet.ShowThreadList.serviceCitiWatch(ShowThreadList.java:73)
at com.deltastream.bboard.servlet.ShowThreadList.service(ShowThreadList.java:30)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:312)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:216)
at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:100)
at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:77)
at com.caucho.jsp.QPageContext.forward(QPageContext.java:569)
at _frontPage__jsp._jspService(/TradersRoomfrontPage.jsp:1)
at com.caucho.jsp.JavaPage.service(JavaPage.java:75)
at com.caucho.jsp.Page.subservice(Page.java:485)
at com.caucho.server.http.FilterChainPage.doFilter(FilterChainPage.java:182)
at com.caucho.server.http.Invocation.service(Invocation.java:312)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:342)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:272)
at com.caucho.server.TcpConnection.run(TcpConnection.java:137)
at java.lang.Thread.run(Thread.java:536)


--------------------------------------------------------------------------------
Resin 2.1.5 (built Fri Oct 4 12:10:31 PDT 2002)

TullettJ (MoneyAM) - 23 Jan 2003 08:31 - 550 of 7315

hilary,

Yes :)

Can you please post the exact URL you were trying to access?

Thanks!

J.
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