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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 24 Nov 2006 09:42 - 5314 of 7315

bhunt,

I think I have gotten to the bottom of this - it is an RNS reach story - basically it is a PR announcement service that companies can use. We do not carry a feed for reach, only official RNS.

Ian

bhunt1910 - 24 Nov 2006 09:52 - 5315 of 7315

Thanks - I did not know there was a difference - but thanks anyway

maddoctor - 28 Nov 2006 12:14 - 5316 of 7315

have some changes been made to the site , have never seen it running so fast?

IanT(MoneyAM) - 28 Nov 2006 12:19 - 5317 of 7315

maddoctor,

We made some changes to Stockwatch a few weeks ago to help with load, but not much else has been changed recently, so can't claim the glory on that one.

Ian

maddoctor - 28 Nov 2006 12:22 - 5318 of 7315

very noticeable this morning , wonder if BT have been up to something around here

dell314 - 01 Dec 2006 07:52 - 5319 of 7315

Morning,

Has there been a problem with startup, this morning, as my stockwatch and L2 are hardly showing any MM quotes yet?

Usually, my screens are pretty lively with MMs coming online long before this time.

Rgds
dell

IanT(MoneyAM) - 01 Dec 2006 07:55 - 5320 of 7315

dell,

No there has been no problem that I am aware of, if you have a specific example please let me know and I will take a look - may just be because it is quiet and a Friday.

Ian

dell314 - 01 Dec 2006 07:58 - 5321 of 7315

Ian - I'll let you know when we open, if I'm missing any marketmaker quotes.
As you say, they could just all be late starting but there's normally a lot more earlier activity.
If I don't post agian, assume it's all OK.

Cheers,
dell

IanT(MoneyAM) - 01 Dec 2006 07:59 - 5322 of 7315

Thanks Dell

qwento - 05 Dec 2006 13:25 - 5323 of 7315

Why is RDSB showing an open of 1817p ?

The actual open was 1797p.

IanT(MoneyAM) - 05 Dec 2006 13:27 - 5324 of 7315

qwento,

I will take a look,

Ian

IanT(MoneyAM) - 05 Dec 2006 13:35 - 5325 of 7315

qwento,

You do appear to be correct, we will report this to our suppliers to look into.

Ian

Snip - 05 Dec 2006 14:26 - 5326 of 7315

no streaming stockwatch for me

I have logged out and on again

Snip - 05 Dec 2006 14:30 - 5327 of 7315

stockwatch is back

IanT(MoneyAM) - 05 Dec 2006 14:31 - 5328 of 7315

Snip,

Very strange, I can only assume that an old login session was stuck on your machine and causing the problem as by logging out and back in the session cookie would have been cleared and a new one created.

Ian

Dil - 06 Dec 2006 19:35 - 5329 of 7315

BT.A chart still not sorted Ian , your supplier is a muppet .... give me his number and I'll sort it myself.

IanT(MoneyAM) - 07 Dec 2006 07:24 - 5330 of 7315

Dil,

Apologies for this - we are unable to obtain the data from the supplier at this point in time - I will explore other options and I will contact you when resolved.

Dil - 07 Dec 2006 08:57 - 5331 of 7315

This is not the only one I have come across Ian , what's their problem ?

IanT(MoneyAM) - 07 Dec 2006 08:58 - 5332 of 7315

Dil,

Could you E mail me any other ones you have and we will see what we can do?

Ian

Dil - 07 Dec 2006 09:07 - 5333 of 7315

Top of my head can't remember Ian but will do in future as I come across them.

Cheers
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