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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

IanT(MoneyAM) - 08 Jan 2007 10:10 - 5347 of 11003

skinny,

I have had a few reports of this - seems like some update has run (probably windows) which has knocked out the allow session cookies option. It may be that either your browser or your firewall is blocking the cookie. To change this in your browser do the following:

1. click on tools, and then internet options
2. click on privacy and then advanced
3. put a tick next to override automatic cookie handling and then put a tick next to allow session cookies - click ok on both boxes

Try restarting your machine and try again. If this does not work you will need to look at the same settings in your firewall.

Ian

KEAYDIAN - 08 Jan 2007 10:12 - 5348 of 11003

Funny that Ian.

I'm was instructed to download new updates yesterday which had something to do with Java.

I've rebouted the PC, seems to be bebhaving at the moment, might be due to the baseball bat leaning against the desk.

Thanks for the link.

skinny - 08 Jan 2007 10:34 - 5349 of 11003

Thanks Ian.

kernow - 08 Jan 2007 12:03 - 5350 of 11003

getting in a pickle here with Outlook. I need to look up some dates in 2004 and 2005. I'm assuming old Calendar items are in archieve somewhere - they've dropped off current dispaly from Dec 05. The online help says I should have an archieve folder which I don't. I do have a large Outlook .pst file in windows but trying to open this gives a windows cannot open message and outlook doesn't appear in the "open with" menu despite the lookup option saying it is an outlook file. Any advice gratefully reveived.

ThePublisher - 08 Jan 2007 13:57 - 5351 of 11003

I had login probs at the start of the day and I'd downloaded the new Java offered.

PC did sort itself out - but it took a bit of time. No idea what cured it.

TP

KEAYDIAN - 08 Jan 2007 14:04 - 5352 of 11003

When I hit the download button all it says is it's "Checking configuration" and then appears to do nought.

Do I have to leave it checking?

MightyMicro - 08 Jan 2007 14:37 - 5353 of 11003

KEAYDIAN: Just noticed your post #5348 might be due to the baseball bat leaning against the desk.

Those who have visited my office will have seen a baseball bat - a gift from Sun Microsystems, inventors of Java.

KEAYDIAN - 08 Jan 2007 14:43 - 5354 of 11003

:O)

IanT(MoneyAM) - 08 Jan 2007 14:44 - 5355 of 11003

KEAYDIAN,

it should check to see which version you have, and then take you to the download option if it is not the latest verrsion

Ian

KEAYDIAN - 08 Jan 2007 14:48 - 5356 of 11003

I'll try again but I must of left it for half an hour last time and it looked like it was doing jack.

Ok, here I go.

chartist2004 - 09 Jan 2007 12:28 - 5357 of 11003

Help pls, I'm trying to download a tax return form from HMRC's site, just getting a blank screen with a red x at the top left. Can anyone help pls? tia
Think it is a fire wall problem?

kernow - 09 Jan 2007 13:56 - 5358 of 11003

by coincidence I'm on hmrc site http://www.hmrc.gov.uk/sa/forms/net-04-05.htm
and having no problems. Sorry - no idea why you can't.

chartist2004 - 09 Jan 2007 14:32 - 5359 of 11003

Thanks kernow, thats the site I have, click on the SA100 and red cross is there!.

kernow - 09 Jan 2007 15:01 - 5360 of 11003

...mmm SA100 works fine here. Email me your address via moneyam and I'll mail you a copy. 2006 I assume?

Mega Bucks - 09 Jan 2007 20:23 - 5361 of 11003

Help required please,we have a webcam setup which we can talk to friends in the US and canada on a one2one basis using win xp and 10meg broadband,but is it possible to have say a 3 or even 4 way setup to talk to people in 4 locations at the same time and interact with one another ????

tia

Rick....

Haystack - 09 Jan 2007 22:17 - 5362 of 11003

Windows Messenger

ThePublisher - 10 Jan 2007 09:46 - 5363 of 11003

kernow

"I need to look up some dates in 2004 and 2005. I'm assuming old Calendar items are in archieve somewhere - they've dropped off"

Did you find the solution? I'm looking for some old diary info as well.

TP

The Other Kevin - 10 Jan 2007 10:28 - 5364 of 11003

Can anyone help please with guidance on fitting an ADSL microfilter to our bedroom telephone, a BT Relate 250? It isn't as easy as it sounds as the wire to the phone disappears behind built-in bedroom furniture and I can't find an extension socket. In fact, I think it might be wired directly to the master socket. Can I just cut the wire, connect it to an extension socket and then use a pig-tail filter? The problem with that is with the wires inside the Relate - black, blue, red and yellow. If those are the same colours outside the Relate (I haven't cut the wire yet) I wonder which one goes where in an extension socket? BT say that fitting the filter might help with our Broadband speed which is a miserable 460 kbs on a good day (the line is rated for 1600 kbs - we are a long way from the exchange.) Or should I recognise that this is a job beyond my hamfisted skills and get a man in?

Kayak - 10 Jan 2007 10:58 - 5365 of 11003

You need a filter on every telephone (as well as on any other piece of equipment connected to the telephone, e.g. fax machines, Sky box, etc.). If you really don't have a filter on that phone it's surprising your ADSL works at all! But if so you should be hearing a loud hiss on the telephone (the ADSL carrier signal).

The colours you list are not standard and it would be difficult for you to relate them to the house wiring.

If your modem/router is connected to the master socket then the best thing to do (if it is a new-style NTE5 socket with a test socket behind the main panel, if you unscrew it) is to connect the splitter to the test socket and then reconnect the house wiring to splitter. That way all the house wiring is filtered in one go, you don't need any additional filters, and you remove any problems caused by bad wiring within the house. If you don't have a new NTE5 socket, you can get BT to fit you one although it is a simple job to do so, though illegal, after buying one on ebay :-)

If you can't do any of that then removing the back panel of your fitted wardrobe is going to have to be the way to go!

After all that though I'm not sure that you are being given correct info on the speeds. There is no 'rating' for lines. What speed does your modem/router report as the connection speed? That is what might be improved through all of this. If you are getting 460 kpbs on a website speed test, that is a totally different thing. Of course a higher connection speed will help, but if your speed test result is a lot lower than your connection speed then the problem is going to be due to the exchange or ISP.

kernow - 10 Jan 2007 11:22 - 5366 of 11003

TP - regretfully no. Dates were required for HMRC purposes as well. I suspect the File-archive setting was to blame - it was not set to autoarchive hence old items disappear and I had no archieve folders at all. Doesn't seem to be any way of stopping/changing outlook default settings to never delete anything either :-((
Thankfully my wife's paper diaries came into their own.
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