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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

jkd - 02 Jan 2007 08:41 - 5370 of 7315

andy do you deal with siimply chart problems?
when i try to update for fri 29th the data update box says updates are complete, but the last completed update i have is for thur 28th.
could you please advise
many thanks.

IanT(MoneyAM) - 02 Jan 2007 08:42 - 5371 of 7315

Jkd,

I will get James who deals with Simply Chart to take a look into this.

Ian

qwento - 02 Jan 2007 09:44 - 5372 of 7315

Is it just me ?

I keep getting the following error when obtaining a Quote or selecting the Market Scan - in fact, I get it whatever I do apart from viewing the bulletin boards.

Line : 2 Error : Unterminated String Constant

All pages display OK apart from the above error.

To make matters worse the annoying full screen ad that appears is also giving a server timeout error.

IanT(MoneyAM) - 02 Jan 2007 09:51 - 5373 of 7315

qwento,

I will take a look,

Ian

IanT(MoneyAM) - 02 Jan 2007 09:52 - 5374 of 7315

qwento,

I have just had a look at quote and market scan and around the rest of the site, and I cannot reproduce this. I will speak to the tech guys to see if they can shed any light on it.

Ian

IanT(MoneyAM) - 02 Jan 2007 09:53 - 5375 of 7315

qwento,

Alex has adked if you can send a screen shot of it to me ian@moneyam.com we will then take a look into it.

Ian

greekman - 03 Jan 2007 12:49 - 5376 of 7315

Ian,

First of all Happy New Year to all (crawl, crawl, brownie points for the future).

Any idea why an RNS re Deltex (DEMG) released at 0702 today is not showing on Stockwatch.

RNS Number:8679O Deltex Medical Group PLC 03 January 2007.
Thanks Greek.

IanT(MoneyAM) - 03 Jan 2007 12:53 - 5377 of 7315

greek,

I will take a look,

Ian

IanT(MoneyAM) - 03 Jan 2007 12:59 - 5378 of 7315

greek,

It is an RNS reach story which is a PR service offered to companies by RNS, which allows them to make PR announcements. We do not carry RNS reach.

Ian

greekman - 03 Jan 2007 13:20 - 5379 of 7315

Ian,

OK,Thanks for that.

Sorry re the misunderstanding.
Greek.

Bolshi - 04 Jan 2007 13:26 - 5380 of 7315

Shares Mag Download Today's: Page 28(Rumours). PDF "file cannot be found"

IanT(MoneyAM) - 04 Jan 2007 13:26 - 5381 of 7315

Bolshi,

We will take a look,


Ian

IanT(MoneyAM) - 04 Jan 2007 13:44 - 5382 of 7315

Bolshi,

Apologies for that it should now be fixed,

ian

Bolshi - 04 Jan 2007 14:09 - 5383 of 7315

Thanks Ian

qwento - 12 Jan 2007 09:01 - 5384 of 7315

I do wonder sometimes where your supplier gets the data from for high/low trades ?

CHTR trade low 520p.

Is this a projection into the future ?

IanT(MoneyAM) - 12 Jan 2007 09:05 - 5385 of 7315

qwento,

I will take a look at it.

Ian

IanT(MoneyAM) - 12 Jan 2007 09:07 - 5386 of 7315

Qwento,

It is actually a correct trade that went through at 8.04 this morning

12/01/07 08:04 520.0 5,975 O 917.5 921.5 Sell 36,634 10,683

Ian

qwento - 12 Jan 2007 09:46 - 5387 of 7315

I apologise for the fact that I missed spotting that in the list. Somebody's typo !

But surely, being a SETS MM stock 'O' type trades should not be included in the high/low trade data ?

IanT(MoneyAM) - 12 Jan 2007 09:48 - 5388 of 7315

qwento,

The system we use includes all trades with regard to registering thr highs and lows.

Ian

qwento - 12 Jan 2007 10:00 - 5389 of 7315

I know Ian, but I don't think it does any of us any favours.
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