There has been a lot of coverage in the weekend press
and on the BBC Radio 4 Moneybox programme about Selftrade's
intrusive questionnaire sent to clients. Any clues or views?

Also, if a customer wishes to close the selftrade account, there'll be no transfer out fees, however it says this could take "several weeks".

The trading platform at ST has been OK. Their limit order
feature is, on the whole, very good and reliable, and in some
ways superior to that at other brokers I have been with.
The admin side is what has caused some problems, so I wouldn't call them lousy.
No one is perfect. It is Equiniti not Equinity.
I have yet to find a broker that is 100% perfect in every respect
so I would not rubbish ST or Equiniti.

Midnight.

I agree.

But also use Barclays and CMC and haven't had problems with either.

I am transferring majority of a small amount of residual stock to Barclays.

Simpler than expected and I should have done so years ago to make accessing of accounts easier.

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But find, Banks, Brokers Tech sites always courteous , even if I don't always get what I want!

I have a dealing account with Seltrade for my Sipp with Sippdealxtra as the administrator. I have just received an e-mail from the latter saying they will not offer their Sipp with Equiniti and will send me a letter setting out further options to those in an earlier Selftrade letter. Has anyone received their letter from Sippdealxtra , what are the options and any thoughts on the best way forward? thanks H

Sutherlh1 - Imiweb might meet your needs for your Sipp and ST should be able to arrange the transfer.

Thanks Midnight, also with A J Bell as Sippdealxtra, H

SELFTRADE

BLOOD SUCKERS

Suther,

Try Barclays.

They have SIPP accounts.

I have always found them helpful and I could at least understand the forms. Also act as administrator for ISA accounts and fees acceptable.

yes Fred, agree, I have mine and wife's ISA with Barclays. So looking somewhere else for my Sipp so as not to put all eggs in one basket, H

Regarding transfers

I am transferring my Sipp investments to AJ Bell You Invest from Selftrade for simplicity as AJ Bell are the administrator, otherwise I need to find another.
Thanks all for comments, H

Selftrade ceases to be a broker this weekend.

Realy? hope no one has lost money with them.

A/C's transferred: http://http://www.selftrade.co.uk/

No. They are closing their brokerage. All accounts are transferring to other providers.

I have/had an account on Selftrade, which I "manage".

No problem with closure of accounts, transfers or one being switched to Equiniti .

Functions OK.

Selftrade had a trading platform that I found more informative and versatile than those of some of its (cheaper) competitors.

It is now down to the way the future Equinity handles the client relationship. I wonder whether the TUPE rules have been invoked?

If not up to scratch, there is a free transfer-out period which could be activated.

Fiddly access to "new" site.

One significant loss is that the share quote no longer shows the max market size available at that time.

Also no longer able to get a "buy" quote if insufficient funds to cover it, or to get a "sell" quote if insufficient stock to cover it. Was a most useful feature of the old system in testing the market, especially where liquidity was greatly variable.

Yes, I agree. Very basic at mo, but suspect things will get better as the platform is updated. I think it's basically the Equiniti operating system but under the Selftrade banner, which I reckon will eventually migrate to the Equiniti system proper in time.

After having been with them for years, I have transferred out
since my last post here, basically because of the Selftrade
approach to customers since their ill-fated questionnaires were sent out.
Incidentally, if any customer here did not send for their Transfer to Equiniti
chunky booklet, in future one will have to answer such questions.