Could you please reproduce this error then take a screen shot of the message and programmes running at the same time. Email these to support@moneyam.com, subject: Attention A. Talbot

Hi Guys,
How do I take a screen shot???
Only upgrade recently is to full MS works pro, but this only happens on this site. Reading up it seems it might be something to do with Nortons pop up blocker not trusting your HTML code that is embedded.
This is gobbledygook to me but there is a line that says let the webmaster of the site you are visiting know, as they are sure to want to know!!
Alan

Alan,

To take screensshot, just press the print screen button on your keyboard (probably above your cursor keys), and then in an E mail, right click and paste it - a picture should then appear. Send that over to us,

Ian

Done that Ian.

i think i sim prob with nortons ages ago,have you checked in nortons firwall programs,it could be that nortons is blocking,change it to enable,

Update;
I have cured the problem by turning the Norton ad blocker off.
All sorted, and thanks for your help guys.
Alan

Can I ask another question regarding the problem I posted earlier.

"I'm running Win 2000 on my office machine.

It has a CD drive fitted. When I put a disk into the drive the green light comes on but I cannot see it in Windows Explorer.

I brought in a standalone USB CD drive that I have at home. If I plug it in the Plug and Play recognises the new device but, again, I cannot see it in Windows Explorer.

In groping around the Properties of both drives I see a reference to:-

c:\winnt\inf\cdrom.inf

and references to:-
wnnt\system32\drivers\cdrom.sys..............."

If I delete those files and ask my PC to re-install them will it install files from something like a CAB directory on my machine or will it go on to the Microsoft site on the internet and download fresh ones. I read somewhere that, although the machine looks as if it is searching the internet it may actually not be doing so.

How can I make sure that it is not simply re-using the ones on my machine?

TP

You might be able to download the drivers by themselves and save them to a specific place. You could then tell the system to look there for the drivers.

Good idea Haystack.

Just need to see where Mr Gates has them stored.

TP

What about drivers from the actual device maker.

H.

You are right in suggesting that. What made me think there was a deeper problem was when the PC failed to recognise the USB plugged in CDROM.

TP

Mind you XP is pretty good as spotting new hardware and figuring out how to handle it.

H.

Snag is that I'm on 2000 on this office PC.

No, what made me feel that looking for the device maker's driver was the experience when I plugged a CDROM into my USB port. The machine recognised the new USB device, System Manager saw the drive, but Windows Explorer would not give it a drive letter.

What is this cdrom.inf file? Might this be the problem?

TP

It describes the device driver and how to install it. You can view. It is in text.

For Instance : -

[Version]
Signature="$WINDOWS NT$"
Class=CDROM
ClassGuid=
Provider=%MSFT%
LayoutFile=layout.inf
DriverVer=07/01/2001,5.1.2535.0

[ClassInstall32.NT]
AddReg=cdrom_class_addreg
Copyfiles=storprop_copyfiles

[cdrom_class_addreg]
HKR,,,,%CDClassName%
HKR,,EnumPropPages32,,"MmSys.Cpl,MediaPropPageProvider"
HKR,,Installer32,,"storprop.dll,DvdClassInstaller"
HKR,,SilentInstall,,1
HKR,,NoInstallClass,,1
HKR,,TroubleShooter-0,,"hcp://help/tshoot/tsdrive.htm"
HKR,,Icon,,"-51"
HKR,,DeviceType,0x10001,2 ; FILE_DEVICE_CDROM
HKR,,DeviceCharacteristics,0x10001,0x100 ; Use same security checks on relative opens

[cdaudio_copyfiles]
cdaudio.sys

Hi Guys I have had a lot of trouble with one PC. It was very very slow. CPU usage in task manager is at 100%. Culprit appears to be SPOOLSV.EXE, which is using 99%. Any ideas how I can fix it??

Bob

Bob - I'm sure the cavalry will be on this thread soon, but in the mean time -http://www.neuber.com/taskmanager/process/spoolsv.exe.html

Tks Skinny

Believe it or not I have fixed it myself by deleting all my printers in control panel.
CPU usage now looks normal. If I have trouble after reinstalling printer driver. "I'll be back"

Thanks Haystack,

Mr Google suggests it could be a registry problem:-

http://support.microsoft.com/kb/270008/

Snag is I have not the nerve to tinker with the registry as I know my CD drive, which I'd need for a 'recovery' is not working.

Frying pan to fire syndrome.

TP

Am I not right in thinking that this Upper Filter entry is a bug?



If so, any suggestions as to the safe way to get rid of it?

TP

Tp first couple of entries might be usefule - http://www.google.co.uk/search?sourceid=navclient&ie=UTF-8&rls=GGLD,GGLD:2004-12,GGLD:en&q=upperfilters