If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Ian,

Just tried the Morning Market Report, all I get Is the window. pressing all the buttons achieves nothing. I only want the audio as i'm on dial up.

Do I assume that the facility runs out after a certain time in the day?

Stan.

Stan,

The morning report should be replaced by the evening report at around this time. We will take a look at this.

Ian

Edit: Stan there does appear to have been an issue with yesterdays evening report not updating this has now been resolved.

This should be a bug but I fear it isn't. I was trying to look up some news from Friday here and it's just a blank page now. In fact all the news from Friday has gone already, so if I want to look up stories such as this, I have to find them on ADVFN here because their news archive goes back years.

So, bug or otherwise can anyone from MoneyAM tell me what the retention is on AFX and other news stories from the news feeds?

Ian

I have mentioned this before,intraday charts and the prices shown.

LLOY is one today,it is incorrect as the price has never been as low as around 571 1/2 which is indicated.

Perhaps you could look at this again.

Regards

Photo

Photo,

I will take a look into it,

Ian

Thanks Ian

P

Photo,

Looks like there was a rogue piece of data in there, it should now be showing correctly,

Ian

Thanks Ian that looks much better.

P

Morning.

Stockwatch is still showing yesterday's data. Will it be up and running for opening?

Rgds
dell

dell,

If you do a refresh, the volumes from yesterday should clear out,

Ian

Ian - thanks. Yesterday's trade data has now cleared.

However, change on day figures appear to be compared against Monday's close rather than yesterday's. Are we stuck with that for the day?

Rgds,
dell

dell,

Unfortunately, we have done a restart, but cannot correct that figure seperately.

Ian

Stockwatch contains out of date info re change. Cant use it in this form.

Level 2 also corrupt - not a good advert for all those joining today on the freebie - will turn a lot off,

Can you sort please

bhunt19,

the close prices are out which is causing the problem - we are looking into this.

Ian

bhunt19,

the close prices are out which is causing the problem - we are looking into this.

Ian

Ian,

For everyones info.
My portfolio prices were all askew this opening, now all showing correct prices.

Cheers Greek.

greek,

yes we did have an issue with closing prices which was making the change prices incorrect. this is now resolved on stockwatch, and we are working on level 2

The close prices are still incorrect but other figures should be right.

Ian

Any chance of a reliable Level1 service this afternoon (let alone Level2) ?

Have logged in and out several times, still showing incorrect prices on my stockwatch furthermore the Level 2 is also incorrect, not realtime at all. Lost money as a result since the price had changed (did a dummy sell) and realised that the price shown on the stockwatch and Level 2 were well over 12 mins behind ADVFN :-( Sold out at a much lower price than I could have had Level2 been correct. Have sent you an e-mail.

Ian,

Our suppliers are having an issue at the moment - they are working to resolve this and I will let you knwo when I have further information.

Ian