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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 07 Mar 2007 14:42 - 5530 of 7315

Mr Turbot,

I e mailed you this morning with regard to this. But in answer to your question,. could you clear out your session cookies and log out and then try again? To clear out the cookies, click on tools, internet options and then delete under browsing history. Please be aware that this will remove any stored passwords you have in your system.

Ian

PW Carnell - 08 Mar 2007 08:09 - 5531 of 7315

Ian why no announcement yet on smcs collaboration with laing-it was out on other sites just after 7.

IanT(MoneyAM) - 08 Mar 2007 08:09 - 5532 of 7315

PW,

I will take a look,

Ian

IanT(MoneyAM) - 08 Mar 2007 08:12 - 5533 of 7315

PW,

Could you give me the full names of the companies involved please? I am struggling to find them from what you have provided so far.

Thanks

Ian

PW Carnell - 08 Mar 2007 08:19 - 5534 of 7315

IAN SMC GROUP framework agreement with laing orourke-rns55945

IanT(MoneyAM) - 08 Mar 2007 08:22 - 5535 of 7315

PW,

It is an RNS reach story, we do not carry reach stories. RNS Reach is an investor communication service for the delivery of non-regulatory news such as marketing messages, corporate and product information.





Ian

PW Carnell - 08 Mar 2007 08:37 - 5536 of 7315

Pity Ian because it lead to a spike and buying interest however its designated-maybe its time for a review?Many holders on here would have been in the dark as to the cause of the rise.

qwento - 08 Mar 2007 15:14 - 5537 of 7315

RDSA rogue orders buy side 1687

The Other Kevin - 08 Mar 2007 15:15 - 5538 of 7315

Rogue order on RPT sell side

The Other Kevin - 08 Mar 2007 15:15 - 5539 of 7315

Rogue order on RPT sell side

EDIT Sorry for the stutter

IanT(MoneyAM) - 08 Mar 2007 15:16 - 5540 of 7315

Guys,

Please accept my apologies our suppliers had an issue, which they have now resolved - there may be rogue orders as a consequnce of this, which we are working to remove.

Ian

qwento - 08 Mar 2007 15:18 - 5541 of 7315

Thanks Ian - a supplier issue again, there's a surprise ;-)

IanT(MoneyAM) - 08 Mar 2007 15:19 - 5542 of 7315

qwento/TOK,

these should now be clean

Ian

qwento - 08 Mar 2007 15:36 - 5543 of 7315

Ian, thanks for trying but they are well and truely stuffed.

skinny - 14 Mar 2007 08:50 - 5544 of 7315

For the last couple of days I keep getting taken back to the login screen - I'm on AOL.

IanT(MoneyAM) - 14 Mar 2007 10:08 - 5545 of 7315

skinny,

It sounds like either your browser or your firewall is blocking the session cookie. You will need to make sure you have session cookies enabled for this to work.

Ian

skinny - 14 Mar 2007 10:22 - 5546 of 7315

Ian - my privacy level is medium - which it has always been?

IanT(MoneyAM) - 14 Mar 2007 10:27 - 5547 of 7315

skinny,

Go to tool, internet options, click on privacy and then on advanced. Put a tick next to override auto cookie handling and a tick next to always allow session cookies. Now click on ok and then restart. If this does not work, or the settings are already there, it would probably mean that your firewall is the culprit. You would need to change the similar settings within there by looking at the products help pages.

Ian

skinny - 14 Mar 2007 10:37 - 5548 of 7315

Ian call me stupid but I can't see either of those options in privacy/advanced ! IE 7

IanT(MoneyAM) - 14 Mar 2007 10:39 - 5549 of 7315

skinny,

Once you have clicked on privacy, you need to click on where it says advanced about half way down that box, it is the 3rd of 4 button if you are using IE 7. Don't click on advanced at the top.

Ian
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