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Maintenance: Site downtime Friday 6th August @ 23:45.     

TullettJ (MoneyAM) - 05 Aug 2004 13:18

Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

IanT(MoneyAM) - 27 Aug 2004 09:34 - 559 of 616

SC,

There was an issue yesterday which should now be resolved - if you are having problems still, could you give me apecific EPIC codes?

Ian

2Richard2 - 27 Aug 2004 09:45 - 560 of 616

The Buy/Sell volumes have not been cleared overnight for the last 2 nights e.g.CDN, CFP, QTR
R

STORMCALLER - 27 Aug 2004 09:47 - 561 of 616

IanT,
More curiosity, than anything, JT had posted the previous day that a fix had been applied to resolve bid/offer changes after hours, and let him know next day if it worked, so I reported uncrossing problem yesterday, but got no response!
Epics I noticed BT.A OOM CTM

edit, won't know if ongoing until tonight..

SC

IanT(MoneyAM) - 27 Aug 2004 09:48 - 562 of 616

Guys,

I will pass these comments onto him - once again thank you for the feedback.

Ian

eibbor - 27 Aug 2004 11:33 - 563 of 616

Why do the high and low columns now show the highest and lowest trade price rather than the high/low mid price? They seem to be tracking the wrong information. (Highest sell and lowest buy would be useful but lowest sell and highest buy is not of much interest).

STORMCALLER - 27 Aug 2004 16:42 - 564 of 616

IanT
Ftse etc stocks still not uncrossed on my stockwatch as 560 above

SC

TullettJ (MoneyAM) - 27 Aug 2004 21:19 - 565 of 616

STORMCALLER,

sorry for not responding previously, things have been hectic and I personally ahvent been following the boards all that much.

I have forwarded this problem onto our developers (the bid/offers being the wrong way around) and I am currently awaiting their response.

J.

STORMCALLER - 27 Aug 2004 21:25 - 566 of 616

JT,
Just wanted to make sure original had not been overlooked, as you had asked for info as to whether fix worked or not, thanks for update.

SC

Madison - 27 Aug 2004 21:52 - 567 of 616

Ian/JT,

Firstly re: ptholden 556 on charts

"They seem to occasionally default back to the maintenance date."

Yes, I agree.


Secondly: MTA has been showing mid price of 0.00 for at least three days now. Everything else on my stockwatch seems OK now.

Regards,

Madison

ptholden - 27 Aug 2004 22:05 - 568 of 616

Madison,

Pleased you agree, thought I had had too many sherberts last night!!

PTH

TullettJ (MoneyAM) - 31 Aug 2004 15:35 - 569 of 616

Madison,ptholden,

We are still looking for this bug, it is proving rather elusive :/

TullettJ (MoneyAM) - 31 Aug 2004 15:36 - 570 of 616

all,

I am going to restart all of the level1 streamers, this will result in your connects dropping and then reestablishing.

If after a few minutes stockwatch/trades are not reconnected, please press ctrl-f5.

J.

ptholden - 31 Aug 2004 15:43 - 571 of 616

Ian

I have noticed that if a chart defaults back to the maintenance day and you then select an'overlay' or 'indicator' and press 'Go' the chart corrects back to the current date. Hope this helps.

PTH

TullettJ (MoneyAM) - 31 Aug 2004 15:44 - 572 of 616

aah.

hmm

i think I may know why this is!

please hold.

TullettJ (MoneyAM) - 31 Aug 2004 15:49 - 573 of 616

hmm.

right.

please try again. If that works, please join me in a rendition of:
'TullettJ is a muppet', sung in the key of A minor.

:(

Kayak - 31 Aug 2004 15:57 - 574 of 616

Can I join in even if you haven't fixed it?

:-)

Oakapples142 - 31 Aug 2004 16:45 - 575 of 616


Re Stockwatch - Very nearly half of the stock in my portfolio are showing transposed figures for "Bid" and "Offer" - got me a little excited before I twigged !!

TullettJ (MoneyAM) - 31 Aug 2004 19:00 - 576 of 616

Oakapples142,

Am looking now.

TullettJ (MoneyAM) - 31 Aug 2004 19:00 - 577 of 616

Kayak,

no you bloody well cant!

Tokyo - 01 Sep 2004 11:27 - 578 of 616

there is something wrong with the total sells coloum on the PET stock, it is reading 15,000 too much
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