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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 04 Apr 2007 10:11 - 5592 of 7315

Andrew,

I will take a look right away and get back to you,

Ian

Chalkie - 04 Apr 2007 10:25 - 5593 of 7315

Ian

Many thanks

Andrew

Bolshi - 05 Apr 2007 08:36 - 5594 of 7315

Ian.

Still love the new magazine 'live' format. But...
Could I just say that, if it's possible, could the zoom facility be improved? It goes from (with my 56year old eyes) barely readable to in-your-face and a little bit hard to navigate size. Perhaps one level in between would be good.

Regards

Spaceman - 05 Apr 2007 10:07 - 5595 of 7315

what basis is the price for GBS being quoted? it looks wrong to me as its showing as 66p but it should be about 33 or $66.

potatohead - 05 Apr 2007 12:18 - 5596 of 7315

how can I see prices that are more than 2 decimal places. see ERX trades page.. I know for a fact they are buys but as we cant see beyond 2 decimal places you cant grab a clear picture of what price was paid

IanT(MoneyAM) - 10 Apr 2007 07:25 - 5597 of 7315

Bolshi,

I will speak to the tech guys.

potatohead,

Unfortunately, our system will only show prices to 2 decimal places.

Spaceman,

I will take a look into it,

Ian

KEAYDIAN - 10 Apr 2007 08:56 - 5598 of 7315

Morning Ian.

UKX intra chart looks ill.

IanT(MoneyAM) - 10 Apr 2007 08:56 - 5599 of 7315

KEAYDIAN,

The tech guys are looking into it, apologies for the inconvenience,


Ian

KEAYDIAN - 10 Apr 2007 08:57 - 5600 of 7315

Cheers flower.

IanT(MoneyAM) - 10 Apr 2007 09:00 - 5601 of 7315

KEAYDIAN,

Should now be working correctly,

Ian

KEAYDIAN - 10 Apr 2007 09:02 - 5602 of 7315

Looks champion this side, thanks.

driver - 10 Apr 2007 14:14 - 5603 of 7315

IanT(MoneyAM)

HELP I have lost all my watch lists again.

IanT(MoneyAM) - 10 Apr 2007 14:15 - 5604 of 7315

driver,

I will take a look,

Ian

IanT(MoneyAM) - 10 Apr 2007 14:17 - 5605 of 7315

driver,

can you try again now please? I think that there may be something strange in 1 of your watchlists which is causing this - i will take a look through them and see if I can find the problem.

Ian

EDIT: Driver I can see the problem looks like you have some watchlists but have not put any stocks in them - I will get them removed here and that should stop this from happening again,

Ian

driver - 10 Apr 2007 14:20 - 5606 of 7315

IanT(MoneyAM)

Cheers working OK now.

KEAYDIAN - 10 Apr 2007 14:27 - 5607 of 7315

Ian.

I've seem to of misplaced a couple of million and 2 stunning blondes that I had on each arm.

hewittalan6 - 10 Apr 2007 14:49 - 5608 of 7315

That happened to me once, just after they handcuffed me to the bed and pi$$ed off with my wallet.

HelenW - 11 Apr 2007 08:15 - 5609 of 7315

I am having the same problem as Richgit. Doesn't matter how often I refresh charts in terminal I get yesterday's chart till about 8.15. This may not be happening at your end, but it is happening here. Still not refreshing to today's chart. H

Digger - 11 Apr 2007 09:28 - 5610 of 7315

Ian L2 status shows connecting to stream ,but does not go past that so I have no L2 info
Have rebooted the system x2 no change .Advice appreciated

IanT(MoneyAM) - 11 Apr 2007 09:52 - 5611 of 7315

Digger,

It sounds like you have an old session stuck on your machine. Click on the log out button at the top of MoneyAM and then click on Traders room, you should be prompted to login. Login as normal and then try again,

Ian
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