Opt,

"all you need to do is reset the device and restore from backup."

I wish I'd know that two weeks ago. I stupidly held a pin in the re-set button for more than the statutory five seconds and then had to re-configure. The problem with anything you only do every two or three years is remembering all the things you discovered by trial and error the last time and failed to make decent notes about.

Presumably once you have made contact with the 'factory defaulted' router there is a re-load icon you can click?

TP

TP

Yes there is. On the Netgear router it's under the Maintainence heading. The other useful one under that heading is 'Router Upgrade' for updateing to the latest firmware.

Thanks Opt,

I am paranoid when I go into those menus as I always worry about altering something incorrectly and letting it get saved - but maybe your suggestion of saving the setting is a protection at least.

TP

Bolshi

By default, they are 'admin' and 'sky' for username and password

Did you install the system or did Sky? If Sky, then they may have changed it.

Haystack. My manual said admin & Sky. But it doesn't work.

Bolshi, try 'password' in lower case for the password, that is the Netgear default. Also try various combinations of case, Sky, sky, etc.

Haystack. My manual said admin & Sky. But it doesn't work.

You have posted Sky. You have to enter 'sky'. All lower case.

I'm afraid not. password & sky with all case permutations tried - no success.

bolshi

You might like to try the following:-

Login to your router via Internet Explorer

http://192.168.0.1/

default username=admin
default password=sky

Scroll the lefthand menu down to 'UPnP'
Click on it
In the next window UNtick the box 'Turn UPnP On'

If it is already unticked, sorry, but you probably have some other kind of problem.

Now how is he going to do that Doc if he can't log in :-)

Must be some other kind of problem...?

:-)

Cracked it!

It was admin & admin

Thanks everyone.

Edit: Now I've forgot what I was trying to do :-))))))

So there you go, eh?

Simple speeling pistakes. :-)

Netgear Default Passwords

Bolshi

First things to do:-

1 Change password.
2 Make sure remote admin is dissabled.
3 Back up your settings.
4 Update firmware - even on a new router.

O.
Password done.
Is 'remote admin' the same as 'remote management'? If so then done.
Backed up.
Update firmware? All I can see is Firmware Upgrade but I don't think that's it as it wants a location on hard drive.

I won't tell you fun I had finding the mac address on my laptop to set up my accesss list. :-)) Sheez!

Optimist

You can't update firmware on Sky's Netgear box. It is preloaded with their own firmware and you will lose the actual ISP logon to Sky and you can't re-enter it as it is hidden and not supplied to users.

Bolshi

To upgrade the firmware, you have to download the file from the Netgear website.

For future ref, to find MAC address.

Open a command prompt window (Start Button - Run - cmd)
At C prompt type 'ipconfig /all' followed by enter.
Mac address is the same as physical address.

Edit I've just seen Haystacks post, if that is correct, forget firmware update.

To get MAC address

Windows XP
Click on the Start menu, and select Control Panel.
Double click on Network Connections.
Double click on Local Area Connection.
Click on the Support tab and then click on the Details button.
The Hardware Address is labelled Physical Address

OR

Using your mouse, click on the Start Button.
Click on Programs.
Next, click on Accessories, and then Command Prompt.
Once a small black window appears, type in ipconfig /all (with a space between the g and the /).
Locate the number to the right of Physical Address. This is your MAC address.

My brain hurts! :-)))

Ah! So the mac address is different for ethernet, wireless and local area connections?

Many thanks to everyone for their time & trouble. I certainly got my "monies" worth today!

The MAC address is a number unique across all network devices in the world. It is often printed on the back of the device somewhere and sometimes printed on laptops on a label.