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Maintenance: Site downtime Friday 6th August @ 23:45.     

TullettJ (MoneyAM) - 05 Aug 2004 13:18

Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

IanT(MoneyAM) - 02 Sep 2004 09:50 - 581 of 616

Stan,

I will pass this onto our technical department.

Ian

drunker50 - 02 Sep 2004 12:04 - 582 of 616

there is no mid price on etq in stockwatch

IanT(MoneyAM) - 02 Sep 2004 12:18 - 583 of 616

drunker,

I will get our supplier to take a look. Many apologies for the inconvenience.

Ian

optomistic - 02 Sep 2004 20:32 - 584 of 616

Ian T
Stockwatch closing prices all over the place, bid/offer prices reversed and prices quoted not making any sense.

TullettJ (MoneyAM) - 03 Sep 2004 08:07 - 585 of 616

optomistic,

we are still actively working on the closing price issue, and it is top of our priority list.

TullettJ (MoneyAM) - 03 Sep 2004 08:08 - 586 of 616

all,

news flag should now be working on HTML stockwatch.

J.

teletigger - 03 Sep 2004 08:23 - 587 of 616

Sir Tullett......I've still got the problem of the 3 minute delay on stockwatch. Nothing for 3 minutes, then a rush of all the previous trades going through,then nothing for another 3 minutes. Even the footsie clock stops. A lot of my small-cap streaming trades don't work either. :-)
regards

IanT(MoneyAM) - 03 Sep 2004 08:27 - 588 of 616

teletigger,

What stocks are you watching - can you givge me some epic codes so that I can see if I can reproduce the problem?

Ian

teletigger - 03 Sep 2004 08:36 - 589 of 616

First 3 I tried...MPH, FTO, OMH. The bottom line says trade applet started.....then nothing. The page appears, but no streaming figures.
regards

IanT(MoneyAM) - 03 Sep 2004 08:38 - 590 of 616

Teletigger,

When you say the page appears, can you see the stock information i.e. prices etc? or does it not load properly?

Ian

teletigger - 03 Sep 2004 08:41 - 591 of 616

It loads everything except the trades themselves. This is the streaming trades pages I'm talking about.
regards

IanT(MoneyAM) - 03 Sep 2004 08:44 - 592 of 616

Teletigger,

Can you send me a screen shot of what you can see so that I can investigate? Press the Print screen button and then paste it into an E mail and send it to ian@moneyam.com

Thanks

Ian

Stan - 03 Sep 2004 09:59 - 593 of 616

JMAT....still very little data Ian.

IanT(MoneyAM) - 03 Sep 2004 10:00 - 594 of 616

Stan,

I will get them to take a look now.

Ian

IanT(MoneyAM) - 03 Sep 2004 10:03 - 595 of 616

Stan,

Have spoken to Jonathan, and he is getting the tech guys to take a look at this.

Ian

Stan - 03 Sep 2004 10:17 - 596 of 616

Thanks Ian,

It's really strange out of about 70 shares on my list JMAT Is the only one I have trouble with.

Regards

Stan.

IanT(MoneyAM) - 03 Sep 2004 11:26 - 597 of 616

teletigger,

We have looked at stockwatch here and there are no problems along the lines of what you have described - the stocks are updating correctly and in time. When you see this could you please send me a screen shot and I will see if I can help you out.

Ian

Stan - 03 Sep 2004 15:24 - 598 of 616

Ian,

I have just emailed you a screen shot address but now noticed that the request was for teletigger.

My Mistake.

Regards Stan.

IanT(MoneyAM) - 03 Sep 2004 15:27 - 599 of 616

Stan,

No problem

Ian

Fred1new - 03 Sep 2004 16:46 - 600 of 616

Watchlists appears to be corrected. Thank you.
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