If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Chea,

Coincidental - it was a restart from us which caused a little slowness there

Ian

I'm getting yesterday's charts!

britshare,

which charts is this on is it basic, custom charts, intradys charts etc.

On intraday charts I am seeing todays graph - if you are looking at the basic or custom charts can you make sure you have the 'plot todays intraday data' selected.

Ian

OK thanks Ian.

Ian,

Unfortunately, getting continued slowness.

Chea

Chea,

We are just looking at it

Ian

Chea,

All should be back to normal now,

ian

Ian,

Thank you.

Chea

My Etrade L2 windows are taking an age to appear and update on entering an EPIC - are there any known problems outstanding?

edit: Terminal L2 windows are hung now as well.

Kyoto,

We are just haveng network issue which we are restarting and all should be back after a restart.

Ian

level 2 down again, warning to anyone out there do not go for this service, it is as reliable as a clapped out second hand 3 wheeled dustbin, garbage.

dave leach,

please accept my apologies - we have been experiencing problems which shoudl be resolved momentaritly, and we are investigating what has cause this to make sure it can be fixed permanently.

Ian

Yes not been one of the better weeks although have to say usually fine.

everyday we get this, everyday, simply not good enough. Subscription will be canceled. Vote with your feet.

Dave Leach I can only apologise at this point in time and reassure you that all is being done to resolve this issue.

Ian

fed up with apologies, your service is crap.

fed up with apologies, your service is crap.

fed up with apologies, your service is crap.

Dave,

Thank you for your comments, I understand your annoyance, adn we are doing everything to resolve this.

Ian

fed up with apologies, your service is crap.