If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

everyday we get this, everyday, simply not good enough. Subscription will be canceled. Vote with your feet.

Dave Leach I can only apologise at this point in time and reassure you that all is being done to resolve this issue.

Ian

fed up with apologies, your service is crap.

fed up with apologies, your service is crap.

fed up with apologies, your service is crap.

Dave,

Thank you for your comments, I understand your annoyance, adn we are doing everything to resolve this.

Ian

fed up with apologies, your service is crap.

fed up with apologies, your service is crap.

Hi All

I have waited two years for my TZG to get moving and i nip out for two minutes come back and its off and looking good, two mins later L2 and the whole of Money am is down for maintainence. How lucky is that! ;-))

and now we get multiple postings. Ever thought of upgrading your I.T staff???

Hi All

I have waited two years for my TZG to get moving and i nip out for two minutes come back and its off and looking good, two mins later L2 and the whole of Money am is down for maintainence. How lucky is that! ;-))

Calm down Dave! MAM have obviously been having problems recently and are doing all they can to resolve these. Name me a single company which relies on the Internet but never has any problems and I will personally refund your subscription! (No I do not work for MAM)
kim

BETFAIR - Their site is never ever problematic.

OK Dave I'll do some research on Betfair!

Global Trader never seems to have problems with its platform including with its level 2, at least a lot less than ET/Money AM (albeit GT level 2 is bare bones).

ok nothing is likely to be 100% but this outage has been happening daily for a long long time hence my frustration.

Guys,

The site should now start to come back, we are working to resolve any remedial issues. We will also be investigating what has caused this and putting measures in place to ensure it does not happen again.

Ian

Thanks Ian. Would really like to thinkthat the frequent issues with this service will be a thing of the past fairly soon. It has been really frustrating with its continued slowness most of this morning & then nothing.

As a point of interest Dave, you seem to be having problems on a fairly grand scale, until today I have not experienced much other than an occasional down, sometimes L2 a little slow but seems to resolve very quickly. I use a Mac OS 10.4.9 with Safari, is your computer similar or are you running Windows? It may be just coincidence and I am logged on at times when there are no problems, but could it be your OS that causes hiccups? Just a thought.
kim

no, plenty on advfn are peeved with the service, i prefer the lev 2 to advfn but this is stretching my patience now.