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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

maddoctor - 04 Jul 2007 12:55 - 5888 of 11003

kayak , tried the link it says:

Bt wholesale say my line will support 6mbps or greater with adsl max

standard adsl RAG results 2mbps adsl (whatever this means)?

Kayak - 04 Jul 2007 13:11 - 5889 of 11003

'Should' rather than 'will'. Some might say 'might' :-)

The 2mbps confirms that you would get that on a fixed 2mbps line, i.e. what you probably had before, rather than the up to 8mbps connection which you now have.

On an 'up to 8mbps' connection the speed the router can connect at depends on the quality of the line, hence the need for the router statistics.

DocProc - 04 Jul 2007 13:17 - 5890 of 11003

How to get your router statistics

PS. If you end up having to put an address in your browser to check on your statistics, don't forget to save it in 'Favorites'.

Optimist - 04 Jul 2007 13:38 - 5891 of 11003

Although I'm not with BT Broadband, when my line was upgraded, the advise was to frequently reboot the router for the first 2 weeks before max speed would be achieved.

maddoctor - 04 Jul 2007 13:41 - 5892 of 11003

says the following:

self test passed
standard T1.413
local tx power 9.55
local line atten 14.0
local line snr margin 30.5
up svalue 1
up dvalue 1
remote tx power 19.57
remote line atten 5.5
remote snr margin 29

no idea what any of this means , is it what you want?

maddoctor

maddoctor - 04 Jul 2007 13:44 - 5893 of 11003

have been told that this voyager 205 router may not support 8mb

Kayak - 04 Jul 2007 14:04 - 5894 of 11003

Those are pretty excellent statistics. Do you live very close to the exchange? I would have thought pretty much around the corner from it.

As optimist says the first thing to do is to wait two weeks, rebooting the router once daily. The exchange takes a while to establish the best speed the line can handle.

I took the speed figures you stated earlier as the connection speed, but I think you may have taken the figures from a speed test. What is the router itself showing as the connection speeds up and downstream?

maddoctor - 04 Jul 2007 14:07 - 5895 of 11003

downfast 2272
upfast288

700metres from exchange

again i ask is the problem this voyager 205 router

thanks by the way for helping , much appreciated

Bolshi - 04 Jul 2007 14:18 - 5896 of 11003

maddoctor. I was with BT until a while ago. BT state that you have to wait up to 10 days to get your max speed. Apparently it's a dynamic system (sic) that monitors speed and errors. It then tweaks your speed until it's at the max for your line.
Whenever I had a problem with BTBroadband I found it always took about 3 days to get back to the speed it was before the problem.
Keep monitoring, it'll get better.

Edit: Maddoctor. If you get through to the Indian Call Centre for help anytime - tell them to piss off from me.
:-)))))

maddoctor - 04 Jul 2007 14:22 - 5897 of 11003

bolshi , just got the BT hub router which is supposed to be a clever little box that does the tweaking in an hour. not moved over to it yet cos they only upgraded me a noon today and may be buying a new computer. am asking all these questions cos my bt broadband has been shit upto now - when the kids come online here at 4pm i have seen the speed download go to just 40kbps

Kayak - 04 Jul 2007 14:26 - 5898 of 11003

maddoctor, the problem is that your line has not yet been upgraded. 2272/288 is the standard reading for a 2mb line. You could try rebooting the router but I don't think that will make any difference. When it has been upgraded the connection speed should change to 8192/448.

maddoctor - 04 Jul 2007 14:27 - 5899 of 11003

thanks kayak , now how the hell do i get in touch with bt?.

never found a phone number

Kayak - 04 Jul 2007 14:31 - 5900 of 11003

The Voyager 205 should be compatible with 8Mbps but you should be using the Ethernet socket rather than USB as throughput might otherwise suffer.

maddoctor - 04 Jul 2007 14:38 - 5901 of 11003

kayak and all . just contacted bt by telephone and they say NOW it does not look like it has been done(but they do not know!) and MAY be done later today.

as i have said my bt broadband has been shit and the support is worse.

Kayak - 04 Jul 2007 14:52 - 5902 of 11003

You are so close to the exchange maddoctor that you should be able to get close to 20Mbps with an ADSL2 provider such as Be. If you click on your exchange name in the results from the link I gave earlier and look under "Local loop unbundling presence" it will tell you which non-BT providers are available, if any. Not all of them do ADSL2 (max 24 Mbps) and there are some I would avoid, but it's worth a look if you're on one of the bigger exchanges.

maddoctor - 04 Jul 2007 14:56 - 5903 of 11003

Kayak , in a small village here and thats why i have stuck or been stuck with bt.i believe there is one other provider which i now intend investigating

no unbundling here seems i am stuck with the useless gits

Kayak - 04 Jul 2007 15:08 - 5904 of 11003

Yep same here, annoying isn't it. However in addition to providers listed under LLU you also have all the providers that use BT lines so it isn't true you're stuck with BT.

I have just moved to these people: http://www.adsl24.co.uk/

maddoctor - 04 Jul 2007 15:09 - 5905 of 11003

.

maddoctor - 04 Jul 2007 15:13 - 5906 of 11003

always thought that moving to a wholesale outfit gave you no gain (except perhaps a few a month) since you are still at the mercy of bt

Kayak - 04 Jul 2007 15:24 - 5907 of 11003

The physical connection is still provided by BT, however the service isn't, so you are not talking to the BT call centre, have different bandwidth limits, prices, other details such as hosting etc. Personally I prefer smaller/medium sized ISPs which also tend to have UK call centres.
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