If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

I'm still getting slow or no response from L2. Logging out and closing the browser does nothing to rectify.

Is there something else that I could try?

Chea,

Please bear with us, we are looking into it now.

Karl.

shocking that after 3 days still no level 2 data for MDST. Getting worse this service not better.

dave,

again please accept my apologies for this, I am still awaiting a response from our suppliers and will chase them on this.

Ian

Just to let you know IanT that everything is working just fine this end !!!

ok

BA chart seems to be a day behind Ian.

stan,

can you make sure you have the plot todays intraday box ticked please as it looks fine here. This is just above the draw chart button.

Ian

Ah yes, sorry my mistake Thanks.

Ian

Could you look at the charts section please. Powerflute (POWR) - a chart appears on the basic charts section but not the intra day - instead there is a message 'POWR not found!'

Many thanks

Andrew

hello chalkie,

ian is unwell and has had to go home.

we will see what we can do to fill his mighty shoes.

best regards,

geoff

Chalkie,

We are looking into the problem now and hope to have it up and running soon.

Karl.

Level 2 on BA seem to have gone wonky - slow updating and canceling orders.

hello isaacs,

there does appear to be a lot of orders going through at the moment.

we will look into it.

best regards,

geoff

ba. level2 data not correct.

Dave,

We'll get onto it right away.

Karl

Dave,

Can you please refresh your level2 for BA. it should now be fixed.

Karl.

thanks, will do.

BA level 2 wrong again

EDIT corrected itself but can't say I trust it at the moment

Issacs,

We are talking to our data providers about this issue.

Thanks,

Karl.