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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

dave leach - 25 Jun 2007 09:52 - 5916 of 7315

ok

Stan - 26 Jun 2007 09:18 - 5917 of 7315

BA chart seems to be a day behind Ian.

IanT(MoneyAM) - 26 Jun 2007 09:20 - 5918 of 7315

stan,

can you make sure you have the plot todays intraday box ticked please as it looks fine here. This is just above the draw chart button.

Ian

Stan - 26 Jun 2007 09:29 - 5919 of 7315

Ah yes, sorry my mistake Thanks.

Chalkie - 26 Jun 2007 11:06 - 5920 of 7315

Ian

Could you look at the charts section please. Powerflute (POWR) - a chart appears on the basic charts section but not the intra day - instead there is a message 'POWR not found!'

Many thanks

Andrew

Geoff(MoneyAM) - 26 Jun 2007 11:44 - 5921 of 7315

hello chalkie,

ian is unwell and has had to go home.

we will see what we can do to fill his mighty shoes.

best regards,

geoff

Karl(MoneyAM) - 26 Jun 2007 12:04 - 5922 of 7315

Chalkie,

We are looking into the problem now and hope to have it up and running soon.

Karl.

Isaacs - 26 Jun 2007 15:04 - 5923 of 7315

Level 2 on BA seem to have gone wonky - slow updating and canceling orders.

Geoff(MoneyAM) - 26 Jun 2007 15:10 - 5924 of 7315

hello isaacs,

there does appear to be a lot of orders going through at the moment.

we will look into it.

best regards,

geoff

dave leach - 26 Jun 2007 15:27 - 5925 of 7315

ba. level2 data not correct.

Karl(MoneyAM) - 26 Jun 2007 15:33 - 5926 of 7315

Dave,

We'll get onto it right away.

Karl

Karl(MoneyAM) - 26 Jun 2007 15:41 - 5927 of 7315

Dave,

Can you please refresh your level2 for BA. it should now be fixed.

Karl.

dave leach - 26 Jun 2007 15:45 - 5928 of 7315

thanks, will do.

Isaacs - 26 Jun 2007 16:00 - 5929 of 7315

BA level 2 wrong again

EDIT corrected itself but can't say I trust it at the moment

Karl(MoneyAM) - 26 Jun 2007 16:07 - 5930 of 7315

Issacs,

We are talking to our data providers about this issue.

Thanks,

Karl.

Isaacs - 27 Jun 2007 16:21 - 5931 of 7315

Seems like level 2 misbehaving again. Today it is NRK.

IanT(MoneyAM) - 27 Jun 2007 16:21 - 5932 of 7315

Isaacs,

I will take a look,

Ian

IanT(MoneyAM) - 27 Jun 2007 16:22 - 5933 of 7315

Isaacs,

Can you refresh please?

Ian

Isaacs - 27 Jun 2007 16:43 - 5934 of 7315

Thanks Ian. Sorry wasn't paying attention. There were some incorrect orders showing but then market moved away from them.

Bolshi - 28 Jun 2007 09:43 - 5935 of 7315

Shares mag problem. Almost same problem as a couple of weeks ago. Link from some companies in the main index directly to the article not working. EG BP,HMV & BT
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