If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

stan,

can you make sure you have the plot todays intraday box ticked please as it looks fine here. This is just above the draw chart button.

Ian

Ah yes, sorry my mistake Thanks.

Ian

Could you look at the charts section please. Powerflute (POWR) - a chart appears on the basic charts section but not the intra day - instead there is a message 'POWR not found!'

Many thanks

Andrew

hello chalkie,

ian is unwell and has had to go home.

we will see what we can do to fill his mighty shoes.

best regards,

geoff

Chalkie,

We are looking into the problem now and hope to have it up and running soon.

Karl.

Level 2 on BA seem to have gone wonky - slow updating and canceling orders.

hello isaacs,

there does appear to be a lot of orders going through at the moment.

we will look into it.

best regards,

geoff

ba. level2 data not correct.

Dave,

We'll get onto it right away.

Karl

Dave,

Can you please refresh your level2 for BA. it should now be fixed.

Karl.

thanks, will do.

BA level 2 wrong again

EDIT corrected itself but can't say I trust it at the moment

Issacs,

We are talking to our data providers about this issue.

Thanks,

Karl.

Seems like level 2 misbehaving again. Today it is NRK.

Isaacs,

I will take a look,

Ian

Isaacs,

Can you refresh please?

Ian

Thanks Ian. Sorry wasn't paying attention. There were some incorrect orders showing but then market moved away from them.

Shares mag problem. Almost same problem as a couple of weeks ago. Link from some companies in the main index directly to the article not working. EG BP,HMV & BT

Bolshi,

Apologies for that - we will take a look into it,

Ian

while things are quiet can i explain a problem i have been having. every day around 3.45pm i find my stockwatch failing to find the applet and the page showing only part of the stockwatch and stalled.

any ideas Ian
thought the compuer was overheating but have cleaned out the fan and heat sink and still getting the same problem

i also wondered at that time of the day if you are chucking off those not paying directly for stockwatch (i just get the mag)

maddoctor
p.s. logging in and out does not fix it , i have to turn off the machine