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Feed Isssues 01/10/07     

IanT(MoneyAM) - 01 Oct 2007 09:29

All,

Please accept our apologies for the issues we are currently having with the streaming data. We are working along with our suppliers to resolve this and hope to have the situation fixed as soon as possibel. I will keep you posted on this thread as and when I have more news,

Ian

James(MoneyAM) - 01 Oct 2007 14:44 - 6 of 19

Hi Snip,

Which page are you not getting live UKX on?

Thanks, James.

john50 - 01 Oct 2007 15:44 - 7 of 19

level 2 still not working

Snip - 01 Oct 2007 15:58 - 8 of 19

hi James. Above stockwatch and live intrday chart, which only updates when I refresh it

above stockwatch it is at a constant 8.20 (-0.3%)and has been all day

I have to go to sippdeal to get the current value for ukx

James(MoneyAM) - 01 Oct 2007 16:28 - 9 of 19

Snip,

Yes, I see what you mean - the Price is correct, but the Change value is wrong. I should think that this has been caused by the outage this morning, and it should rectify itself tomorrow. Sorry we couldn't fix it today.

James.

James(MoneyAM) - 01 Oct 2007 16:29 - 10 of 19

Hi john50,

Could you be more specific? What problems are you seeing?

Thanks, James.

Snip - 02 Oct 2007 08:04 - 11 of 19

have a look above stockwatch

live ukx is ok but it says 0.00 (0.00% ) ftse live

IanT(MoneyAM) - 02 Oct 2007 08:04 - 12 of 19

Snip,

I see what you mean - apologies for that - we will will take a look at it,

Ian

john50 - 02 Oct 2007 08:20 - 13 of 19

Morning james, level 2 working fine this morning thanks.

Snip - 02 Oct 2007 08:24 - 14 of 19

John could you look at ukx 1 min intraday chart please

it hasn`t changed for 6 minutes and reads 6562.5 stockwatch ukx says 6559.20

IanT(MoneyAM) - 02 Oct 2007 08:27 - 15 of 19

Snip,

It appears to be up to date here as of 8.26. can you try refreshing your screen and if that doesn't work, could you close your browser and try again please?

Ian

cyberraja - 02 Oct 2007 08:29 - 16 of 19

Ian

Delayed FTSE not working.

Snip - 02 Oct 2007 08:30 - 17 of 19

ok now. It is auto-refreshing

Thanks

IanT(MoneyAM) - 02 Oct 2007 08:33 - 18 of 19

cyber,

Its related to the issue snip pointed out about FTSE not having a change price. We are looking at it,

Ian

john50 - 02 Oct 2007 08:36 - 19 of 19

Snip working ok for me 6559.50
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