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BUGS - Report them here (BUGS)     

zzaxx99 - 24 Jan 2003 09:02

The "number unread" column doesn't work. When you come back to the site (and log-in again) the number unread is being reset to the number of messages in the thread.

Also, though I can't put my finger on what the exact circumstances are, I'm havoing to log-in over and over again, which is really getting on my wick.

Juzzle - 24 Jan 2003 11:02 - 6 of 170

I've given up on stockwatch altogether for now and relying on advfn instead for that. Will try again next week. (w95)

Diogenes - 24 Jan 2003 11:09 - 7 of 170

Worked yesterday, but not working at all today for me (watchlist is completely blank, can't add anything to it).

Oh dear. It's just like ADVFN in the old days.

Diogenes - 24 Jan 2003 11:14 - 8 of 170

OK, false alarm, working again now.

Diogenes - 24 Jan 2003 11:31 - 9 of 170

Off again. Can't waste any more time on this. It's back to ADVFN now.

Homer - 24 Jan 2003 11:39 - 10 of 170

lol same here BYE BYE

MightyMicro - 24 Jan 2003 11:49 - 11 of 170

Pugugly, Diogenes et al:

The AM streaming applet works fine on W98. That's what I'm using right now (with IE5.00). I've got two watchlists running and I've added and removed EPICs.

I'm aware that there are some site problems right now and I expect we'll get an update from the AM operations people in due course.

I suspect that's behind the problems you're all seeing, trust me, this software has been tested. Having said that, there *will* be problems we haven't encountered before, and there will be client environment issues (versions of operating system, and, in particular, browser and Java VM versions) which may surprise us from time-to-time.

So please try again, don't be put off.

Derek (IST and MoneyAM)

little woman - 24 Jan 2003 11:53 - 12 of 170

One minute it tells me I'm logged on, the next it tells me I'm not!!!

Currently can't access the portfolio as I'm logged on when initially go to it, then logged off when I want more detail.

Also keep having to refresh! Which inturn seems to log me out. Then I go to quotes and then I seem to be logged in again!

TullettJ (MoneyAM) - 24 Jan 2003 11:58 - 13 of 170

little woman,

Do you have cookies enabled in your browser? The behaviour you are saying points to them being disabled or not accepted by your browser...

J.

mo-money - 24 Jan 2003 11:58 - 14 of 170

where can I find a list of your products. What access will I have for the 5 premium monthly?

little woman - 24 Jan 2003 12:06 - 15 of 170

Thanks, I checked the settings and found them changed from the settings I did when I first got this PC! XP is really a pain, as it is constantly resetting my original settings!!!!!

Diogenes - 24 Jan 2003 12:12 - 16 of 170

Last message I got was that all the stocks on my watchlist were inappropriate to my subscription level and it wiped them all out.

Just tried again: watchlist blank, but it seems to allow me to add new stocks now, so I could start again. However, I can't spend all day entering and re-entering my watchlist.

I don't have a subscription: only heard of this site a few days ago, and I'm trying the free service before I even think of cancelling ADVFN and paying here.

I think you need to make it very clear on the home page exactly what is being offered in the free service and in the different subscription levels. It really is not at all clear to me. What does limited* mean, for example? There's an asterisk, but no footnote. I took it to mean 'contended', as on ADVFN (you can get bumped off if too many people are on at once). But perhaps it means the watchlist can only contain a limited number of stocks, or stocks from some limited list. Whatever it means, I think we should be told, because not many people are going to waste time setting up watchlists or portfolios repeatedly only to see them wiped out without warning.

little woman - 24 Jan 2003 12:16 - 17 of 170

I had no problems setting up a portfolio - but I did start with a cash balance when when I created it. I don't know if that made a difference.

zzaxx99 - 24 Jan 2003 12:27 - 18 of 170

Watchlist froze with no updates - started again with Crtl-F5.

Environment is NT4 SP6a, IE 6 SP1, behind corporate firewall

lurker - 24 Jan 2003 12:32 - 19 of 170

Diogenes - the losing of watchlist data should not happen. As Mighty Micro's post says, AM had some operational problems earlier which are now fixed. It is likely that this was behind your problems. No other similar experiences had been reported during AM's extensive beta testing. ie it should all be OK now.

Hmm, must either stop posting or change my username!

Bullshare - 24 Jan 2003 12:36 - 20 of 170

Diogenes : The 0limited description is there but under the fold so might have been missed.

*limited format is a contended system. Operating on a 'first in first off' basis. To enable us to provide a free live price service we will set a limit to the number of users who can log on at any one time. Once the limit has been reached the first person logged on will be the first to be logged off by our servers.

FelixMoneyAM - 24 Jan 2003 12:37 - 21 of 170

About the portfolio system (which I wrote...) It doesn't currently use the
cash position in any of the tabled calculations - we're planning to add
'cashflow' pages later which make more extensive use of it.
This is all explained in the Portfolio section in the FAQ, but do
email support if this doesn't make it clear,
Best wishes
Felix (MoneyAM)

IanT(MoneyAM) - 24 Jan 2003 12:42 - 22 of 170

If anyone has a specific question they would like to ask then please feel free to e mail me and I will answer them for you.

My e mail is support@moneyam.com

Thanks
Ian Taylor

Diogenes - 24 Jan 2003 12:52 - 23 of 170

Lurker: well, my watchlist is blank, apart from two stocks that I have reentered, and if no one knows why it went blank it's going to happen again. So good luck to you all, but I'm not going to waste any more time reentering it or my portfolio.

Bullshare: thanks, I missed the footnote. Limited clearly does mean exactly what I thought it meant, so that is not the reason my watchlist went blank. I'll just have to give you a bit more time to sort out the bugs. :-\

kajman - 24 Jan 2003 23:19 - 24 of 170

From the FAQ section
---
Q: Why do you have so many different levels of subscription on offer?
A: This is to enable our subscribers to choose the level that is most applicable to their needs. The different levels of subscription are as follows
----
(they seem to be written in invisible ink)

hightone - 25 Jan 2003 11:54 - 25 of 170

Asa James seem to be everywhere is that normall or is it more a virus thing
(-: .

HT.
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