is anyone else having problems with getting on to stockwatch and quotes,ijust keep getting agrey screen,
dexter

Sorted
Thanks Ian

Stockwatch is somewhat working now....the FTSE 100 stream appears to be fifteen minutes behind and the trades page is still not working.

SueHelen,

Cna you retstart your browser and let me know if this helps with the trades page.

BY THe FTSE 1000 stream I presume that you mean the ticker at the top of your watchlist? If so unfortunately, this is not included in your current subscription level.

Ian

Ian,
Which subscription level covers live streaming, mine is also delayed when it wasn't previously?
R

Hi Ian, the trades page is working now along with the Stockwatch. Thanks.

The FTSE 100 stream next to Status : connected to stream has always been working in streaming, it seems to be flashing today as well though the time is behind by fifteen mintes, hence the current display is :

FTSE 100 : 4335.30 -2.60 (-0.06%) @09.37

IanT

What has happened to the 'N' that appears on the Stockwatch screen when News has been released, Pipex a case in point?

PTH

ptholden,

This is a bug caused by the problems we had earlier this morning, we are working to resolve this - apologies for the inconvenience.


Ian

blank screen,no data,,,,nothing on the left side of the stockwatch screen.

dave,

can you do a restart on your pc for me please?

Ian

yes ok .

Ian,

FTSE 100 fifteen minutes behind all morning. This never used to be the case, so I'm not sure what you meant about subscription level?

Regards,

Madison

Yep I go along with the above.

Guys,

You would need to be on one of our Plus Levels (i.e Active Plus, Premier Plus, Level 2 plus)

Regards

Ian

spoton about news box,where`s it gone.eidos is in the news for sure,but no news boxes to be found.

Ian,

I've never been on any Plus level but always had streaming FTSE with no (well, minimal) delay.

Are you saying there has been a change in the basic service provision? Because this would be quite a significant downgrade to the usefulness of the stockwatch page. You would have streaming shares but no streaming FTSE, no way to compare the two without going to the UKX chart! And what would be the point of keeping the chart streaming without the stockwatch ticker?

I'm hoping this is just some misunderstanding/day one glitch! Off out for the afternoon.

Regards Chris

my clock is about 15mins behind the correct time,is there any reason for this,otherwise site working perfectly.
dexter

Dexter; The time stamp at the top of staockwatch refers to the FTSE time stamp not the share prices.. You will see all stock prices and trades live (for confirmation always look at trade time)

madison. FTSE ( live) has only be available to those that subscribe to it(Premium Plus, Active Plus and Level 2 Plus). If anyone had live before and they were not on those levels it was in error, and a bonus, which is now put right, sorry about that!

So am I (and SueHelen, if I understand correctly) the only ones to have been living "in error" for many months with a streaming FTSE on the stockwatch page?

I'd be interested to know whether others have had the same facility without knowing that they shouldn't have had it!

Madison

I have had streaming FTSE, never realised I shouldn't have had it.

Thanks optomistic.