If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

just been kicked off site for 5 minutes - keep getting repeated login requests , sent e-mail but clearly in now

maddoctor

Snap

Guys,

I will get alex to take a look,

Ian

not me then?

guys,

apparently we had an issue which required us to do a restart on our machines. This is what caused the temporary login problem.

Ian

I have lost L2 on two occasions today. Once in early trade when I lost site access completely and again now when L2 disappeared.

Chea,

We will take a look,

Ian

Thank you.

Chea,

All seems to be fine here - I will monitor things, could you try closing your browser and going in again? If you are still having problems or the problem happens again please let me know,

Ian

Ian,

OK, thanks.

For info., had already carried out a browser restart but did not prevent it happening again.

Chea,

I have just managed to reproduce what you are talking about we are taking a look.

Ian

Ian,

Thanks.

very sluggish response again on level 2

bhunt,

we are on the case - it is being caused by one of our servers we are in the process of isolating it to fix the problem.

Ian

Ian,
I having the login problems again as I did yesterday too. Basically if I refresh terminal or any part of it it says I have to login or webpage does not exist. Stockwatch keeps freezing and so I have to keep freshing and then login yet again ;-(
Di

Dynamite,

I can't recreate this here, I'm afraid. Ian isn't in at the moment, but should be at around 10. Hopefully he may know more about these issues.

James

ok Thx James

Here too, just lost L2 again.

Guys,

PLease accept my apologies for this - I will get Alex to investigate.

Ian

I get this when I click on the Stockwatch button in the menu:

Not Found
The requested URL was not found on this server.
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