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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Stan - 26 Jul 2007 14:54 - 6056 of 7315

Many thanks Ian.

maddoctor - 27 Jul 2007 15:23 - 6057 of 7315

moneysupermarket.com , floated yesterday , cannot find epic yet?

IanT(MoneyAM) - 27 Jul 2007 15:25 - 6058 of 7315

mad,

MONY is the one you are looking for,

Ian

maddoctor - 27 Jul 2007 15:27 - 6059 of 7315

the service here is fantastic , many thanks Ian

Chea - 30 Jul 2007 08:04 - 6060 of 7315

Clicking on L2 tabs not resulting in change. Closed and reopened L2 (very slow) and still the same.

IanT(MoneyAM) - 30 Jul 2007 08:05 - 6061 of 7315

Chea,

We do not have any problems at this end - can you try closing it down again and going back into it please?

Ian

Chea - 30 Jul 2007 08:07 - 6062 of 7315

Ian,

Thanks - working again now - seemed to re-identify Java on one page.

greekman - 30 Jul 2007 08:50 - 6063 of 7315

Morning all,

I am L2 at present thinking of upgrading to terminal. I have tried several times this AM, clicking on DEMO and each time it takes me to the Home Page.(No demo appears).
I have tried other demo buttons and they all do the same.
(Mainly for your info).

IanT(MoneyAM) - 30 Jul 2007 08:51 - 6064 of 7315

greek,

thanks for letting me know - we will look into it,

Ian

IanT(MoneyAM) - 30 Jul 2007 08:52 - 6065 of 7315

greek,

just tried it here and no problems - can you try clicking on the direct link below and let me know what happens please?

http://www.moneyam.com/demo/?page=terminal

greekman - 30 Jul 2007 09:00 - 6066 of 7315

Ian,

Your link works OK, so I tried it the previous way. I clicked on my account, then upgrade, then demo and (weird) but this time OK.
I do keep getting a message, This site contains secure and insecure etc. Do you want to shown he insecure, etc.
This comes up every time I try to post anything or change links.
I keep clicking the secure button. ( Sorry but a bit technophobic) but this has only just started to occur continually. Could this be the problem.

IanT(MoneyAM) - 30 Jul 2007 09:02 - 6067 of 7315

greek,

when you next see the secure message, look in your address bar and remove the s from the end of https: this shoudl cure the problem for you. I don't think they are linked.

Ian

greekman - 30 Jul 2007 09:10 - 6068 of 7315

Thanks Ian.

Should have thought of that. It obviously put the S there in case I wanted to upgrade. Now working fine.

Cheers Greek.

Mickinvest - 01 Aug 2007 16:19 - 6069 of 7315

Level 2 and stockwatch on Dragon Oil is different, not sure about others ?

Mick

PW Carnell - 01 Aug 2007 16:24 - 6070 of 7315

Level2 not updating on tan rcg etc

IanT(MoneyAM) - 02 Aug 2007 06:57 - 6071 of 7315

Guys,

Apologies for not noticing your post yesterday - we will take a look to make sure everything is ok,

Ian

kate bates - 09 Aug 2007 10:22 - 6072 of 7315

A marketmaker is missing (LAND)

IanT(MoneyAM) - 09 Aug 2007 10:22 - 6073 of 7315

Kate,

Our suppliers are looking into this and I will let you know when it has been resolved.

Ian

kate bates - 09 Aug 2007 10:26 - 6074 of 7315

thanks.

dave leach - 09 Aug 2007 10:32 - 6075 of 7315

level 2 is effectively useless then until this problem is fixed.
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