andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
Chea
- 30 Jul 2007 08:07
- 6062 of 7315
Ian,
Thanks - working again now - seemed to re-identify Java on one page.
greekman
- 30 Jul 2007 08:50
- 6063 of 7315
Morning all,
I am L2 at present thinking of upgrading to terminal. I have tried several times this AM, clicking on DEMO and each time it takes me to the Home Page.(No demo appears).
I have tried other demo buttons and they all do the same.
(Mainly for your info).
IanT(MoneyAM)
- 30 Jul 2007 08:51
- 6064 of 7315
greek,
thanks for letting me know - we will look into it,
Ian
IanT(MoneyAM)
- 30 Jul 2007 08:52
- 6065 of 7315
greek,
just tried it here and no problems - can you try clicking on the direct link below and let me know what happens please?
http://www.moneyam.com/demo/?page=terminal
greekman
- 30 Jul 2007 09:00
- 6066 of 7315
Ian,
Your link works OK, so I tried it the previous way. I clicked on my account, then upgrade, then demo and (weird) but this time OK.
I do keep getting a message, This site contains secure and insecure etc. Do you want to shown he insecure, etc.
This comes up every time I try to post anything or change links.
I keep clicking the secure button. ( Sorry but a bit technophobic) but this has only just started to occur continually. Could this be the problem.
IanT(MoneyAM)
- 30 Jul 2007 09:02
- 6067 of 7315
greek,
when you next see the secure message, look in your address bar and remove the s from the end of https: this shoudl cure the problem for you. I don't think they are linked.
Ian
greekman
- 30 Jul 2007 09:10
- 6068 of 7315
Thanks Ian.
Should have thought of that. It obviously put the S there in case I wanted to upgrade. Now working fine.
Cheers Greek.
Mickinvest
- 01 Aug 2007 16:19
- 6069 of 7315
Level 2 and stockwatch on Dragon Oil is different, not sure about others ?
Mick
PW Carnell
- 01 Aug 2007 16:24
- 6070 of 7315
Level2 not updating on tan rcg etc
IanT(MoneyAM)
- 02 Aug 2007 06:57
- 6071 of 7315
Guys,
Apologies for not noticing your post yesterday - we will take a look to make sure everything is ok,
Ian
kate bates
- 09 Aug 2007 10:22
- 6072 of 7315
A marketmaker is missing (LAND)
IanT(MoneyAM)
- 09 Aug 2007 10:22
- 6073 of 7315
Kate,
Our suppliers are looking into this and I will let you know when it has been resolved.
Ian
kate bates
- 09 Aug 2007 10:26
- 6074 of 7315
thanks.
dave leach
- 09 Aug 2007 10:32
- 6075 of 7315
level 2 is effectively useless then until this problem is fixed.
IanT(MoneyAM)
- 09 Aug 2007 10:34
- 6076 of 7315
dave,
Apologies for the inconvenience on the stocks on which this MM quotes. As I say, as soon as our suppliers have resolved this I will let you know,
Ian
IanT(MoneyAM)
- 10 Aug 2007 07:41
- 6077 of 7315
With regard to the LAND MM issue, our suppliers have highlighted what is causing this and are looking at a fix for it. Apologies for the inconvenience,
Ian
dave leach
- 10 Aug 2007 08:21
- 6078 of 7315
All other level 2 suppliers had this sorted yesterday, as usual moneyam has a problem. USELESS AS USUAL.
IanT(MoneyAM)
- 10 Aug 2007 08:26
- 6079 of 7315
dave,
I apologise for the continuing disruption caused on the stocks that this MM quotes on. rest assured our suppliers are working to resolve this and I will update you as soon as they have.
Ian
dave leach
- 10 Aug 2007 10:15
- 6080 of 7315
This is a farce, i'd be embarrased to be at the helm. Cannot even get a correct level 2 feed. Can i ask who supplys you with your data feed as every other level 2 supplier has had no problem.
IanT(MoneyAM)
- 10 Aug 2007 10:19
- 6081 of 7315
dave,
The supplier is comstock (interactive data) - they are working on this problem which is affecting the seaq stocks for which land quotes.
All sets, the majority of setsmm and seaq stocks which land does not quote for are correct, and this issue will be resolved as soon as possible.
Thank you for your comments,
Ian