If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Thanks Ian.

Should have thought of that. It obviously put the S there in case I wanted to upgrade. Now working fine.

Cheers Greek.

Level 2 and stockwatch on Dragon Oil is different, not sure about others ?

Mick

Level2 not updating on tan rcg etc

Guys,

Apologies for not noticing your post yesterday - we will take a look to make sure everything is ok,

Ian

A marketmaker is missing (LAND)

Kate,

Our suppliers are looking into this and I will let you know when it has been resolved.

Ian

thanks.

level 2 is effectively useless then until this problem is fixed.

dave,

Apologies for the inconvenience on the stocks on which this MM quotes. As I say, as soon as our suppliers have resolved this I will let you know,

Ian

With regard to the LAND MM issue, our suppliers have highlighted what is causing this and are looking at a fix for it. Apologies for the inconvenience,

Ian

All other level 2 suppliers had this sorted yesterday, as usual moneyam has a problem. USELESS AS USUAL.

dave,

I apologise for the continuing disruption caused on the stocks that this MM quotes on. rest assured our suppliers are working to resolve this and I will update you as soon as they have.

Ian

This is a farce, i'd be embarrased to be at the helm. Cannot even get a correct level 2 feed. Can i ask who supplys you with your data feed as every other level 2 supplier has had no problem.

dave,

The supplier is comstock (interactive data) - they are working on this problem which is affecting the seaq stocks for which land quotes.

All sets, the majority of setsmm and seaq stocks which land does not quote for are correct, and this issue will be resolved as soon as possible.

Thank you for your comments,

Ian

Ian,
I and a colleague have a problem that the trades transactions are running 30 minutes behind. Current RBS trades are timed at 9.50
I know I have had this problem before but it has been OK until a few days ago.
Is there something wrong at your end with the Trades pages?
Cheers,
TT

TT,

We will take a look,

Ian

Ian , do the %losers and %gainers tables keep up with the quotes or are they delayed as he see big differences at the mo

mad,

It is linked to the problem highlighted above with regard to static trades page. We are looking into it and hope to have it resolved as soon as possible,

Ian

Ian , thanks for that explanation

Ian,
Any joy with the Trades page?
TT