If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

With regard to the LAND MM issue, our suppliers have highlighted what is causing this and are looking at a fix for it. Apologies for the inconvenience,

Ian

All other level 2 suppliers had this sorted yesterday, as usual moneyam has a problem. USELESS AS USUAL.

dave,

I apologise for the continuing disruption caused on the stocks that this MM quotes on. rest assured our suppliers are working to resolve this and I will update you as soon as they have.

Ian

This is a farce, i'd be embarrased to be at the helm. Cannot even get a correct level 2 feed. Can i ask who supplys you with your data feed as every other level 2 supplier has had no problem.

dave,

The supplier is comstock (interactive data) - they are working on this problem which is affecting the seaq stocks for which land quotes.

All sets, the majority of setsmm and seaq stocks which land does not quote for are correct, and this issue will be resolved as soon as possible.

Thank you for your comments,

Ian

Ian,
I and a colleague have a problem that the trades transactions are running 30 minutes behind. Current RBS trades are timed at 9.50
I know I have had this problem before but it has been OK until a few days ago.
Is there something wrong at your end with the Trades pages?
Cheers,
TT

TT,

We will take a look,

Ian

Ian , do the %losers and %gainers tables keep up with the quotes or are they delayed as he see big differences at the mo

mad,

It is linked to the problem highlighted above with regard to static trades page. We are looking into it and hope to have it resolved as soon as possible,

Ian

Ian , thanks for that explanation

Ian,
Any joy with the Trades page?
TT

TT,

The guys are still working on it - I appreciate that you may be behind a firewall, and in which case you cannot access the streaming version, but that is obviously correct. I will let you know as soon as they have resolved the issue.

Ian

Thanks Ian.

so after 4 days you still have not sorted a correct data feed for level 2. SCANDALOUS outfit.

dave,

Believe me if I could flick a switch to resolve this I would - our suppliers are still looking into this and I will update you when I have feedback and a eta on LAND.

Once again please accept my apologies for this,


Ian

Is there a problem with the RNS's, none showing up on my stockwatch or news stream and notice Imperial Energy have had a couple today?

Mick

If by magic they just all appeared there :-)

cheers

Mick

mick,

I have just checked and all rns is where it should be - could be a case of a cached page possibly. If you see it again, can you try a restart on your machine please?

Ian

update on LAND market maker.

Our suppliers now have this with their testing deparmtn, which means they have a fix and are running tests to make sure that it will not cause any further issues when implemented.

I will notify you when this process is complete and it goes live.

Ian

some tests these, christ almighty.