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MoneyAM Problems?     

bhunt1910 - 20 Apr 2005 07:51

I am getting a lot of "URL not found messages all over my AM screen. Is this a Money AM problem - or something at my end ???

I am still getting the main screens - I first noticed it last night

Baza

IanT(MoneyAM) - 26 Apr 2005 08:05 - 61 of 83

All,

Our suppliers are having a problem with the streaming services this morning which is affecting our level 1 and level 2 - I will notify you as soon as this has been resolved,

Regards

Ian

pension271 - 26 Apr 2005 08:39 - 62 of 83

Yes JB same here since before 8 am -p/271

Troys - 26 Apr 2005 08:52 - 63 of 83

I also am showing yesterdays prices. Have refreshed and rebooted

Troys

goldfinger - 26 Apr 2005 08:55 - 64 of 83

Me too getting a combination of yesterdays and todays?.

cheers GF.

IanT(MoneyAM) - 26 Apr 2005 08:55 - 65 of 83

We are looking into the problem with yesterdays prices - unfortunately due to the outage we have had this morning it may be that we are unable to resolve this - I will let you know,

Ian

Xargon - 26 Apr 2005 09:00 - 66 of 83

If it's any help Ian, the all my AIM stocks are yesterday's prices, but my midcaps are today's price.

Troys - 26 Apr 2005 09:23 - 67 of 83

Need to see more Blue please :)


Troys

IanT(MoneyAM) - 26 Apr 2005 09:31 - 68 of 83

Xargon,

We have just done a restart can you tell me whether the prices for your AIM stocks are correct now? If not can you give me a specific example?

Ian

Xargon - 26 Apr 2005 09:34 - 69 of 83

Ian
gmc still showing 13.75/14.5 but real price is 14.25/14.75

Xargon - 26 Apr 2005 09:41 - 70 of 83

Restarted browser again, just in case, but all my AIM stocks still wrong
bfc
mna
erg
kmr
all wrong.

The only price that ever changes is BUR a midcap

IanT(MoneyAM) - 26 Apr 2005 09:45 - 71 of 83

Xargon,

The bid and offer and mid price should now be correct - what are you seeing on BFC for example that is incorrect?

Ian

Priscilla - 26 Apr 2005 09:45 - 72 of 83

DYS showing mid/change and % as of last night's close.

Xargon - 26 Apr 2005 09:46 - 73 of 83

bfc showing 225 230
but my dealing screens say
225 232

Madison - 26 Apr 2005 09:46 - 74 of 83

A couple of examples:

nlr should be up 9 at 557.5
vml should be NO CHANGE at 19.25

Madison

IanT(MoneyAM) - 26 Apr 2005 09:47 - 75 of 83

Priscilla,

Thanks for this - I will get JT to take a look. Unfortuantely, on these smaller caps due to the outage this morning, we may have to wait before they are rectified,

I will keep you posted,

Ian

ptholden - 26 Apr 2005 09:57 - 76 of 83

Ian
Some of my small caps remain out of date fro example TMC,AFG,CYH,TRK. Dogs I know but.........
PTH

Edit: Also not getting level 2 data!

McPaulass - 26 Apr 2005 09:59 - 77 of 83

Ian, Just to let you know on the "Trades" screen. An example. DES is showing 0.00 on Bid. Is anyone else having problems with trades? regards. Paul and di.

IanT(MoneyAM) - 26 Apr 2005 10:00 - 78 of 83

Mcpaulass,

THis will be related to our earlier problems, but I will get the guys to take a look into it.

Ian

rivaldo55555 - 26 Apr 2005 10:22 - 79 of 83

I have loads of small caps still showing yesterday's prices - WNN, FSJ, HYC, WST, FDP - the list is endless!

IanT(MoneyAM) - 26 Apr 2005 10:40 - 80 of 83

rivaldo,

Unfortunately, due to the problems we had earlier this may be the case on small caps - the technical team are looking into this,

Regards

Ian
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