If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Mick,

It looks like our supplier is having an issue at their end - I will report it to them,

Ian

Seems Investegate.co.uk having trouble as well

Mick

Yes Mck,

They are our suppliers, and it would seem tha their whole site is having problems.

I will let you know as soon as they have resolved it,

ian

Mick,

They seem to have resolved the issue - if you try now you should be able to see that article,

Ian

Mick,

It seems the problem is server based and intermmitent. It has unfortunately returned - they are working to resolve it fully and hope to have normal service resumed as soon as possible,

Ian

Ian have you had problem with my payment seem to have been downgraded and can only get delayed prices on this antiquated system for non streaming stockwatch -if so can you restore it and Ill sort it Tuesday on my return

PW,

I've had a check on the system and you still have an active paid account. It appears you had somehow changed to view the html stockwatch. I have changed it back to streaming. If it changes back again, you just need to click the "Turn streaming on" link at the top of the page.

Thanks,

Karl.

What could I try to address a recent problem with some L2 pages not properly filling?

Chea,

When you say they are not filling properly, what exactly do you see when you try to view a stock - can you give me an example of an epic?

Ian

Ian,

I mean I get some sections only of previously fully loaded L2 pages appearing when clicking from tab to tab. Sometimes I might get the previously loaded page reloading java.

I have been logging out and restarting L2 to solve this over the last couple of days but it usually reoccurs.

Chea

Ian,

Sorry, I forgot examples, ADN/AEX/SYNC.

Chea

Chea,

It sounds like it is java related, so the first thing I would suggest would be to try re installing the Java Plugin by clicking on the link below:

http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80

Beyound that without looking at the machine it is hard to tell, but it could be your java settings in your firewall interfering with it when you try to flick between stocks.

Ian

Ian,

Thank you. Will attempt the re-load.

Chea

I can only go back three 'Earlier Threads' pages on the Thread List. There is no 'Earlier Threads' button at the bottom of this last page.

Doc,

There is an 'earlier posts' button which should appear directly under this post, that takes you back a few more pages, and you can then pick from the numbers on the right hand side.

Ian

All,

The issue with LAND market maker should now be resolved - please accept my apologies for the delay and thank you for your patience,

Ian

Ian

Unable to flag news from RNS but no problem with AFX & Moneyam.

indu

indu,

We will take a look

Ian

indu,

it would appear that our RNS news supplier are having a problem - we have passed it onto them to rectify.

Ian

indu,

this should now be resolved - apologies for the inconvenience,

Ian