If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

I am having authentication problens when I log on (or rather attempt to log on). I enter user name/ password and I just get a new blank screen with 'done' at the bottom. Is it me or mAm today?

Haystack,

I have just logged out and back in with no problems - can you tell me are you trying to access a certain page before you login? Let me know and I will try that at this end.

If not, it may be a cookie issue, as a session cookie is set on your machine when you login, so this may be being blocked by your machine.

Ian

Also logged out after a previously trouble-free morning. So far, not having much luck retaining the log-in.

Main problem - can't seem to access L2, just sends me to another log in screen :-(

Chea,

We are taking a look into this - will let you know,

Ian

OK

exactly the same here -losing the will to live.

Chea,

We are just doing some restarts so all shoudl start to come back to normal in the next few minutes - apologies for the inconvenience,

Ian

I was accessing through Traders page. The problem has stopped now. I had the problem for a while this mornng twice at different times afew hours apart. My wife also had problems in the same way ccessing mail.com to get email. Maybe it was a routing problem through Sky internet.

Haystack,

at the time when you reported it, it may have been linked to the issue we were having. Please let me know if it happens again,

Ian

Ian,

All seems OK now thank you.

Chea

Anyone having trouble looking at stockwatch ?? .it just tells me ,come visit us at java .com

jimmy,

Sounds like you are struggling to download the applet. You may want to try restarting yoru machine in the first instance - if that doesn't work, you may want to re install the plugin by clicking on the word Java on the stockwatch page.

Ian

Thanks Ian ,,i updated Java a few months ago ,i'll try restarting first.

Morning,
My terminal has gone funny :-( Half a dozen boxes say Service Temporarily unavailable due to maintenance downtime or capacity probs. When I refresh a different set of boxes say the same thing and in the meantime the rest of terminal works fine!!!
Di

Di,

Alex is taking a look now

Ian

sam problems here - especially when trying to access level 2

Apologies all - Alex has just fixed this - close down your terminal and then go back in and all should now be fine.

Ian

Now that it's back, L2 seems quite slow.

Sorry I spoke to soon - he is just making a few more alterations, and all should be back to normal in a few moments,

Ian