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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Graeme Dickson - 18 Sep 2007 08:52 - 6300 of 7315

Ian - % change column on stockwatch list showing stocks that are down when they should actually be up. Can we get this sorted ASAP please.

IanT(MoneyAM) - 18 Sep 2007 08:53 - 6301 of 7315

Update,

The close prices on stockwatch are now correct along with the mid etc. The percentage changes and points changes are being worked on at the moment, and hopefully shoudl reflect the correct values very soon,

Ian

Toya - 18 Sep 2007 08:56 - 6302 of 7315

Thanks Ian - Quote is working again.

However, on STOCKWATCH the only price that seems to be feeding through correctly is for DEB (Debenhams). I've tried to 'refresh' etc but no luck.

Graeme Dickson - 18 Sep 2007 09:00 - 6303 of 7315

Ian - I have no idea what is right or wrong on the stockwatch now - For example FOGL.L is showing a touch of 161-165p yet trades being reported are at 171p. A quote frm ADVFN shows 166-172p.

Looks like your system needs a re-boot!

IanT(MoneyAM) - 18 Sep 2007 09:02 - 6304 of 7315

Graeme,

We are just working on this now,

Apologies,

Ian

Martini - 18 Sep 2007 09:04 - 6305 of 7315

seems stuck in some time yesterday

IanT(MoneyAM) - 18 Sep 2007 09:05 - 6306 of 7315

All,

As soon as we have a fix in place I will let you know,

Ian

rivaldo55555 - 18 Sep 2007 09:08 - 6307 of 7315

The price changes for the day are all wrong and seem to be a combination of yesterday's and today's movements across the board.

Not good.

IanT(MoneyAM) - 18 Sep 2007 09:08 - 6308 of 7315

rivaldo,

Apologies for the inconvenience, we are working on a fix for this - pelase see my previous posts,

Ian

Graeme Dickson - 18 Sep 2007 10:13 - 6309 of 7315

Sorry to bother you again as I know you've got issues but PGD - Patagonia Gold - price says 6.75-7.25p which I think should be 6.5-7.25p - Please correct

IanT(MoneyAM) - 18 Sep 2007 10:14 - 6310 of 7315

Graeme

No problem - thanks for pointing that out,

Ian

olivercromwell - 18 Sep 2007 10:23 - 6311 of 7315

ianT

i take it the stockwatch facility is 'up the spout' at present? Prices and percentages are all over the place. Any timescale for resolution please?

kindest regards

oc

IanT(MoneyAM) - 18 Sep 2007 10:27 - 6312 of 7315

oc,

Unfortunately, I cannot give you a timescale - this is being worked on and hopefully should be fixed as soon as possible.

Ian

olivercromwell - 18 Sep 2007 10:34 - 6313 of 7315

much obliged

cheers

oc

IanT(MoneyAM) - 18 Sep 2007 11:06 - 6314 of 7315

Update,

All stockwatch prices are now correct.

Please accept my apologies for this issue,

Ian

tvc15 - 18 Sep 2007 11:45 - 6315 of 7315

The market scan is still the same as yesterday though.

IanT(MoneyAM) - 18 Sep 2007 11:45 - 6316 of 7315

tvc,

We are working on that

Ian

banjomick - 18 Sep 2007 11:51 - 6317 of 7315

Re L2,
Thought me olde stalwarts gon and mdw had dropped again-lol.
As long as problem is being addressed.Carry on.

Dil - 18 Sep 2007 12:31 - 6318 of 7315

Trade times are wrong on non streaming and % change still incorrect .

Are the prices the current prices ?

indushah - 18 Sep 2007 12:34 - 6319 of 7315

Ian

Not all Stockwatch (mid) prices OK - GFM, HAIK, LUP to name a few.
Also mid prices on Level 2 are still compared against Friday's close.

indu
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