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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

James(MoneyAM) - 28 Sep 2007 11:39 - 6423 of 7315

maddoctor,

As Grisoft explain, this virus is most commonly spread through local and peer-to-peer networks, not websites.

If your computer is not connected to any other computers via a local network, then it would seem most likely that you have received this virus through filesharing / peer-to-peer software.

Could you check whether or not you have any of these programs installed on your computer:
Bittorrent
Kazaa
Gnutella
EDonkey
EMule
Soulseek

Unfortunately, in addition to those listed above, there are a lot of other filesharing programs with different names that use the above networks. I do not have a list of them all.

Also, could you check the "Virus Vault" of AVG to see if it has contained the virus.

Finally, when you have time to let it run uninterrupted, could you get the latest AVG updates ("Check for updates"), then reboot and do a full system scan ("Scan Computer")

Thanks, James.

maddoctor - 28 Sep 2007 11:46 - 6424 of 7315

virus in vault

this morning got latest update and full scan shows no threat

where do i look for these programmes? checked the "all programmes" and nothing there

thanks for time.
Doc

also checked add or remove programmes , nothing there

any idea what this virus does?

James(MoneyAM) - 28 Sep 2007 12:09 - 6425 of 7315

maddoctor,

You can find out more about it by googling for "delf worm". It's hard to say specifically what it does as it has several variants which do different things.

At this point, if it's in the Virus Vault then things are looking good.

If you find that navigating to a particular page on our site causes this virus warning to pop up immediately, please let us know.

Thanks, James.

maddoctor - 28 Sep 2007 13:25 - 6426 of 7315

OK doc

looking at the AVG of what it has recorded it seems as if it got in thro the flash media player

oilyrag - 01 Oct 2007 07:34 - 6427 of 7315

Ian, I notice that prices havn't reset for the start of day yet. Does this mean that we are going to experience inaccurate prices again today.

The Other Kevin - 01 Oct 2007 07:55 - 6428 of 7315

Level 2 not reset

patsym - 01 Oct 2007 07:55 - 6429 of 7315

my screen is showing fridays prices too

patsy

sealed - 01 Oct 2007 07:58 - 6430 of 7315

L2 not working

Seymour Clearly - 01 Oct 2007 08:00 - 6431 of 7315

Got blue & yellow strips on L2 but no orders

cyberraja - 01 Oct 2007 08:01 - 6432 of 7315

yep same here. Stockwatch prices are friday closing prices. And level 2 not working.

Mickinvest - 01 Oct 2007 08:03 - 6433 of 7315

Nowt working on l2 and stockwatch :-(

dave leach - 01 Oct 2007 08:04 - 6434 of 7315

no level 2!!!!

NabCom - 01 Oct 2007 08:04 - 6435 of 7315

Anyone know when this is likely to be corrected?
How long did it go on for last time?

klal - 01 Oct 2007 08:04 - 6436 of 7315

Stockwatch ain't working! :-(

Oakapples142 - 01 Oct 2007 08:08 - 6437 of 7315

Ditto

Graeme Dickson - 01 Oct 2007 08:11 - 6438 of 7315

Stockwatch definitely isn't working - Sort it out please MoneyAM!!!

Chea - 01 Oct 2007 08:11 - 6439 of 7315

Morning!

Do we have an answer to no L2 service restart please?

Max Damage - 01 Oct 2007 08:12 - 6440 of 7315

No prices working which is a big problem for me when I am paying for a service that is increacingly unreliable!!!!

Dynamite - 01 Oct 2007 08:12 - 6441 of 7315

Nothing working and the Service Temp Unavailable and 500 Servet Exceptions too. If I refresh I get news at least.
All this really needs sorting as it is getting so annoying everyday
Di

CWMAM - 01 Oct 2007 08:13 - 6442 of 7315

stockwatch is not working.
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