If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Seymour,

I have a tech guy looking at it - I will let you know when solved,

Ian

Thanks Ian

Seymour,

You should be back up and running now - e mailme if you have any further problems, ian@moneyam.com

In now Ian, thanks very much.

Ian, have sent you another email - but I can't get into the magazine any more. Tried to download a pdf for later and it crashed out and since then I just get the home page when I click on the "Read this week's issue" button. Going round in circles :-(

Seymour,

Apologiues for the delay - I have just tried it here with no problems - are you still having problems this morning? If so it could potentially be a cookie issue so may be worthwhile clearing out your cookies and doing a restart on the machine. On IE go to tools, delete browsing history and then delete cookies. Be aware that this will remove any passwords you have saved as cookies on your machine. Let me know how you get on,

Ian

Seymour,

Just read your E mail - glad that all is now up and running how it shoudl be


Ian

Thanks Ian. Sorry to cause such hassle.

Have been disconnected from site for some minutes. Error messages ranged from 'the site may be down' to 'does not have permission to connect'. Was it just me?

Chea

Streaming stockwatch and level 2 totally goosed :>(

Ah and oh no not again!

Chea

Yep, Stockwatch seems broken :-(

Ahhhhhhhh!

Apologies,

We are having a server issue at the moment, whihc we are working to resolve and hope to have normal service back up and running as soon as possible.

Ian

Same with me.

mine too again!!!!

patsy

stockwatch etc down

we are taking a look at this now - apologies for this,

Ian

losing the will to live with this -never know whether its me or you.

Apologies all,

Your streaming prices should now start to stream again - if not please refresh your screen.

we are investigating the underlying cause of this.

Ian