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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Chea - 01 Nov 2007 08:30 - 6683 of 7315

Have been disconnected from site for some minutes. Error messages ranged from 'the site may be down' to 'does not have permission to connect'. Was it just me?

Chea

Mickinvest - 01 Nov 2007 08:31 - 6684 of 7315

Streaming stockwatch and level 2 totally goosed :>(

Chea - 01 Nov 2007 08:32 - 6685 of 7315

Ah and oh no not again!

Chea

klal - 01 Nov 2007 08:33 - 6686 of 7315

Yep, Stockwatch seems broken :-(

NabCom - 01 Nov 2007 08:35 - 6687 of 7315

Ahhhhhhhh!

IanT(MoneyAM) - 01 Nov 2007 08:40 - 6688 of 7315

Apologies,

We are having a server issue at the moment, whihc we are working to resolve and hope to have normal service back up and running as soon as possible.

Ian

optomistic - 01 Nov 2007 08:40 - 6689 of 7315

Same with me.

patsym - 01 Nov 2007 08:42 - 6690 of 7315

mine too again!!!!

patsy

CWMAM - 01 Nov 2007 08:43 - 6691 of 7315

stockwatch etc down

IanT(MoneyAM) - 01 Nov 2007 08:44 - 6692 of 7315

we are taking a look at this now - apologies for this,

Ian

PW Carnell - 01 Nov 2007 08:46 - 6693 of 7315

losing the will to live with this -never know whether its me or you.

IanT(MoneyAM) - 01 Nov 2007 08:52 - 6694 of 7315

Apologies all,

Your streaming prices should now start to stream again - if not please refresh your screen.

we are investigating the underlying cause of this.

Ian

Toya - 01 Nov 2007 09:18 - 6695 of 7315

It's been impossible to do anything this morning after about 08:03 - fine before that! Couldn't even report the fault on here, so went and made some (very strong) coffee instead!

IanT(MoneyAM) - 01 Nov 2007 09:19 - 6696 of 7315

Apologies to all,

We are continuing our investigations, and monitoring systems - you shoul dnow be able to access the site correctly,

Ian

klal - 01 Nov 2007 09:20 - 6697 of 7315

All looks fine now.

kernow - 01 Nov 2007 09:29 - 6698 of 7315

In Spain the electricity supplier makes an annual rebate based on the power interuptions over the past year. Something all subscription services should consider imo.

halifax - 01 Nov 2007 09:30 - 6699 of 7315

Still cant get stockwatch?

IanT(MoneyAM) - 01 Nov 2007 09:30 - 6700 of 7315

Halifax,

What do you see when you try to access it?

Ian

halifax - 01 Nov 2007 09:32 - 6701 of 7315

Blank box with large red cross top left

IanT(MoneyAM) - 01 Nov 2007 09:34 - 6702 of 7315

halifax,

Sounds like a java issue.

Firstly reboot your machine.

If that doesn't work, try re loading java by clicking on the link below:



http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80
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