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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

maddoctor - 07 Nov 2007 11:17 - 6793 of 7315

you have probaly seen me posting before about btyahoo and you will know i have found it very very poor - i would have moved to another provider but have none in this outback post in scotland

maddoctor - 07 Nov 2007 11:25 - 6794 of 7315

most interesting , internet explorer is the same

when you approach the back button with the mouse the explanation that pops up says "refresh" and not "back" but it is only on your site - elsewhere the button says "back" as normal ??????????

IanT(MoneyAM) - 07 Nov 2007 11:54 - 6795 of 7315

mad,

Thanks for the feedback,

Ian

maddoctor - 07 Nov 2007 11:59 - 6796 of 7315

db errors still popping up

IanT(MoneyAM) - 07 Nov 2007 12:00 - 6797 of 7315

mad,

we are taking a look into that,

Ian

maddoctor - 07 Nov 2007 12:01 - 6798 of 7315

"quote" showing db errors as well

Dynamite - 07 Nov 2007 16:04 - 6799 of 7315

weird things happening on my terminal...ftse showing as 6512...charts show spikes of 100pts up...everything keeps stopping and I don't know where I am. Help!
Di

Dynamite - 07 Nov 2007 16:05 - 6800 of 7315

there it goes again...ftse was 6446 now its 6515!

IanT(MoneyAM) - 07 Nov 2007 16:05 - 6801 of 7315

Di,

The LSE have just had an issue which is effecting all suppliers as it is coming from them - they have issues with their gateways which they are working to resolve

Ian

Dynamite - 07 Nov 2007 16:07 - 6802 of 7315

oh ok..thanks Ian

maddoctor - 08 Nov 2007 08:56 - 6803 of 7315

service unavailable on the market scan

asked to login twice

slow as buggery

whats going on here

IanT(MoneyAM) - 08 Nov 2007 08:57 - 6804 of 7315

mad,

we just had an issue with one of our servers - should be resolved now apologies for that,

Ian

maddoctor - 08 Nov 2007 09:00 - 6805 of 7315

Ian , having been here a number of years it seems the number of "issues" has increased recently??

management cutting costs?

IanT(MoneyAM) - 08 Nov 2007 09:02 - 6806 of 7315

mad,

rest assured we will iron out any of these problems.

apologies again,

Ian

maddoctor - 08 Nov 2007 09:38 - 6807 of 7315

more issues that i will not list

why do you not have a thread sitting at the top "current known issues" that we can look at so don,t have to keep posting?

IanT(MoneyAM) - 08 Nov 2007 09:42 - 6808 of 7315

mad,

apologies - again we had a server issue which should now be stable. Thank you for your suggestion I will give it some thought.

Ian

jnknill - 08 Nov 2007 09:43 - 6809 of 7315

Good morning Ian,
Have to concur with "maddoctor", The MAM site is in a bit of a mess at the moment and it,s almost impossible to utilise for the required purpose.
Sorry to rumble on but..............?

IanT(MoneyAM) - 08 Nov 2007 09:44 - 6810 of 7315

jnknill,

I appreciate you comments, and rest assured we are working to put these server issues to bed and give you stability,

Ian

maddoctor - 08 Nov 2007 09:51 - 6811 of 7315

re suggestion : all it needs is the problem listed and then on the same post "resolved" when it is resolved

HARRYCAT - 08 Nov 2007 11:07 - 6812 of 7315

BLT bid is much bigger than the offer on stockwatch!!! Nearly had a heart attack! :o)
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