If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

mad,

apologies - again we had a server issue which should now be stable. Thank you for your suggestion I will give it some thought.

Ian

Good morning Ian,
Have to concur with "maddoctor", The MAM site is in a bit of a mess at the moment and it,s almost impossible to utilise for the required purpose.
Sorry to rumble on but..............?

jnknill,

I appreciate you comments, and rest assured we are working to put these server issues to bed and give you stability,

Ian

re suggestion : all it needs is the problem listed and then on the same post "resolved" when it is resolved

BLT bid is much bigger than the offer on stockwatch!!! Nearly had a heart attack! :o)

Cancel that. Now corrected itself.

Harry,

it went into auction because of the big price swing. should be back in play now,

Ian

Thanks Ian. 'Big price swing'!!! Understatement of the day! Huge swing & blink & you missed it. :o)

loads of old prices in level 2, been happening for days now.

Kate,

We are just looking at it normal service should be resumed very soon,

Ian

Is this why when i click on go on streaming trades it sometimes freezes the screen and i have to switch the computer off and reboot ?

aldwickk,

No that is not related - it would be related to the fact that your machine is struggling to cope with the java applet by the sounds of it. You may want to try running a windows update and also re installing java (you can get this by clicking on the word Java on the stockwatch page,

Ian

Bay adrift

how long is "very soon"?? problem has been nearly all week. Thanks.

Digger,

are you still experiencing this problem?

best regards,

geoff

now correct ta

Digger

excellent news :)

best regards,

geoff

kate,

We have spoken to our supplier, and the problem first arose on 6/11/07 - this was compounded by the fact that the London Stock Exchange had an outage yesterday evening which effected every data supplier.

A fix is due in tomorrow after close of business.

Ian

Ian,

rogue trades on Rio L2 5516 and 5512
Di

Di,

Can you refresh - it should be ok now,

Ian