If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

I've lost terminal altogether now :-( refreshed when it stopped and now I cannot even get the page up!

Noticed it can freeze for a few minutes myself and needs refreshed lately.

Logged put and in...I now have L2 and a load of empty grey boxes

Di,

We are just looking at this, Apologies,

Ian

If you are still having problems viewing streaming can you close your browser and log back in again please?

Ian

Refresh, close and open browser, did not work, did a restart and now working fine...straight to a restart next time I think -):

stockwatch and trades still keep stopping...there's no stopping RIO though...down! ;-)

Di,

It should now be fine could you please try again,

Ian

Ian, Rogue buy orders on BP. BRW (one only) and BLT. No rush as I'm only watching not trading.

I'll start on the C's next :-)

Seymour,

I will get that sorted,

Ian

numerous rogue orders on Rio again

Di,

We are taking a look - I do apologise and rest assured we are doing all we can to resolve this

Ian

This seems to be affecting one of our servers - we will take it out of service to resolve - can you refresh in a few minutes and this should then solve the problem

Ian

I have a feeling that some of IP are being overloaded and dowloading has be very slow. (I do live near a student population.) Switched IP provider to T-mobile for an hour or two and problems seem to have been resolved. Also T-Mobile allows me to see Stock watch screen now, previously it didn't.

Just a thought.

Fred,

Thanks for the feedback, but I don't think it is related.

Ian

Thanks Ian, all sorted now

Rio L2 again

Di,

We are on it, this is a problem with our supplier as mentioned earlier - a fix should be going in as soon as possible,

Ian

BAY prob

Ta