Sharesmagazine
 Home   Log In   Register   Our Services   My Account   Contact   Help 
 Stockwatch   Level 2   Portfolio   Charts   Share Price   Awards   Market Scan   Videos   Broker Notes   Director Deals   Traders' Room 
 Funds   Trades   Terminal   Alerts   Heatmaps   News   Indices   Forward Diary   Forex Prices   Shares Magazine   Investors' Room 
 CFDs   Shares   SIPPs   ISAs   Forex   ETFs   Comparison Tables   Spread Betting 
You are NOT currently logged in
 
Register now or login to post to this thread.

Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 08 Nov 2007 14:56 - 6844 of 7315

Di,

We are taking a look - I do apologise and rest assured we are doing all we can to resolve this

Ian

IanT(MoneyAM) - 08 Nov 2007 14:58 - 6845 of 7315

This seems to be affecting one of our servers - we will take it out of service to resolve - can you refresh in a few minutes and this should then solve the problem

Ian

Fred1new - 08 Nov 2007 15:03 - 6846 of 7315

I have a feeling that some of IP are being overloaded and dowloading has be very slow. (I do live near a student population.) Switched IP provider to T-mobile for an hour or two and problems seem to have been resolved. Also T-Mobile allows me to see Stock watch screen now, previously it didn't.

Just a thought.

IanT(MoneyAM) - 08 Nov 2007 15:04 - 6847 of 7315

Fred,

Thanks for the feedback, but I don't think it is related.

Ian

Seymour Clearly - 08 Nov 2007 15:13 - 6848 of 7315

Thanks Ian, all sorted now

Dynamite - 08 Nov 2007 15:28 - 6849 of 7315

Rio L2 again

IanT(MoneyAM) - 08 Nov 2007 15:30 - 6850 of 7315

Di,

We are on it, this is a problem with our supplier as mentioned earlier - a fix should be going in as soon as possible,

Ian

Digger - 08 Nov 2007 16:26 - 6851 of 7315

BAY prob

Digger - 08 Nov 2007 16:28 - 6852 of 7315

Ta

kate bates - 09 Nov 2007 08:06 - 6853 of 7315

level 2 slow and keeps crashing here, awful week.

Geoff(MoneyAM) - 09 Nov 2007 08:13 - 6854 of 7315

kate bates,

our apologies for the inconvenience.

are you still experiencing the problem?

best regards,

geoff

kate bates - 09 Nov 2007 08:25 - 6855 of 7315

no seems ok now thanks.

Geoff(MoneyAM) - 09 Nov 2007 08:38 - 6856 of 7315

kate bates,

many thanks,

geoff

olivercromwell - 09 Nov 2007 08:38 - 6857 of 7315

team,

morning

streaming not working on Level 1 - just sat there like a poised cheetah waiting to strike then i refresh and it starts for 2 seconds then stops again -

not sure whats happening - any solution offered?

regards

oc

Alex(MoneyAM) - 09 Nov 2007 08:50 - 6858 of 7315

Ok, you should now notice an improved performance.

Alex.

Chea - 09 Nov 2007 09:18 - 6859 of 7315

Having slow responses all morning when attempting to go through tabs. Now receiving the dreaded temp unavail.

Alex(MoneyAM) - 09 Nov 2007 09:33 - 6860 of 7315

Could you please tell me if this problem still persists?

Alex

Chea - 09 Nov 2007 09:43 - 6861 of 7315

Alex,

Moving through L2 has improved since I did a browser restart although moving trough the site as a whole is still 'hesitant', for want of a better description.

Chea

Alex(MoneyAM) - 09 Nov 2007 09:58 - 6862 of 7315

Okay thanks, Chea.

I will investigate this problem and get back to you ASAP.

Alex

aldwickk - 09 Nov 2007 11:06 - 6863 of 7315

Yes its hard work moving though the site.
Register now or login to post to this thread.