andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
kate bates
- 09 Nov 2007 08:06
- 6853 of 7315
level 2 slow and keeps crashing here, awful week.
Geoff(MoneyAM)
- 09 Nov 2007 08:13
- 6854 of 7315
kate bates,
our apologies for the inconvenience.
are you still experiencing the problem?
best regards,
geoff
kate bates
- 09 Nov 2007 08:25
- 6855 of 7315
no seems ok now thanks.
Geoff(MoneyAM)
- 09 Nov 2007 08:38
- 6856 of 7315
kate bates,
many thanks,
geoff
olivercromwell
- 09 Nov 2007 08:38
- 6857 of 7315
team,
morning
streaming not working on Level 1 - just sat there like a poised cheetah waiting to strike then i refresh and it starts for 2 seconds then stops again -
not sure whats happening - any solution offered?
regards
oc
Alex(MoneyAM)
- 09 Nov 2007 08:50
- 6858 of 7315
Ok, you should now notice an improved performance.
Alex.
Chea
- 09 Nov 2007 09:18
- 6859 of 7315
Having slow responses all morning when attempting to go through tabs. Now receiving the dreaded temp unavail.
Alex(MoneyAM)
- 09 Nov 2007 09:33
- 6860 of 7315
Could you please tell me if this problem still persists?
Alex
Chea
- 09 Nov 2007 09:43
- 6861 of 7315
Alex,
Moving through L2 has improved since I did a browser restart although moving trough the site as a whole is still 'hesitant', for want of a better description.
Chea
Alex(MoneyAM)
- 09 Nov 2007 09:58
- 6862 of 7315
Okay thanks, Chea.
I will investigate this problem and get back to you ASAP.
Alex
aldwickk
- 09 Nov 2007 11:06
- 6863 of 7315
Yes its hard work moving though the site.
maddoctor
- 09 Nov 2007 11:17
- 6864 of 7315
wish i could see the footsie one hour ahead like you lot
Geoff(MoneyAM)
- 09 Nov 2007 11:22
- 6865 of 7315
aldwickk
are there any particular areas you are having problems with?
maddoctor
where are you seeing the ftse problem?
bets regards,
geoff
maddoctor
- 09 Nov 2007 11:22
- 6866 of 7315
corrected itself , ftse clock above quotes one hour ahead recently
Geoff(MoneyAM)
- 09 Nov 2007 11:44
- 6867 of 7315
maddoctor,
many thanks
geoff
kate bates
- 09 Nov 2007 11:57
- 6868 of 7315
level 2 very slow again, so annoying this.
maddoctor
- 09 Nov 2007 11:59
- 6869 of 7315
rest of site on a go slow as well
greekman
- 09 Nov 2007 12:10
- 6870 of 7315
Been away for 4 days. Very disappointed on return. As many have said...Site V slow and multiple problems.
Other sites may have similar problems but will start looking elsewhere. There are still others I have not tried.
Whilst appreciating the MoneyAm staff are working their best, I will not continue to pay for a product I am not receiving.
Alex(MoneyAM)
- 09 Nov 2007 12:12
- 6871 of 7315
Apologies for the slowness, I am *still* working on the issue.
Alex
kate bates
- 09 Nov 2007 12:12
- 6872 of 7315
oh no and now corrupt and slow data. A shocking week.