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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Alex(MoneyAM) - 09 Nov 2007 09:58 - 6862 of 7315

Okay thanks, Chea.

I will investigate this problem and get back to you ASAP.

Alex

aldwickk - 09 Nov 2007 11:06 - 6863 of 7315

Yes its hard work moving though the site.

maddoctor - 09 Nov 2007 11:17 - 6864 of 7315

wish i could see the footsie one hour ahead like you lot

Geoff(MoneyAM) - 09 Nov 2007 11:22 - 6865 of 7315

aldwickk

are there any particular areas you are having problems with?

maddoctor

where are you seeing the ftse problem?

bets regards,

geoff

maddoctor - 09 Nov 2007 11:22 - 6866 of 7315

corrected itself , ftse clock above quotes one hour ahead recently

Geoff(MoneyAM) - 09 Nov 2007 11:44 - 6867 of 7315

maddoctor,

many thanks

geoff

kate bates - 09 Nov 2007 11:57 - 6868 of 7315

level 2 very slow again, so annoying this.

maddoctor - 09 Nov 2007 11:59 - 6869 of 7315

rest of site on a go slow as well

greekman - 09 Nov 2007 12:10 - 6870 of 7315

Been away for 4 days. Very disappointed on return. As many have said...Site V slow and multiple problems.
Other sites may have similar problems but will start looking elsewhere. There are still others I have not tried.
Whilst appreciating the MoneyAm staff are working their best, I will not continue to pay for a product I am not receiving.

Alex(MoneyAM) - 09 Nov 2007 12:12 - 6871 of 7315

Apologies for the slowness, I am *still* working on the issue.

Alex

kate bates - 09 Nov 2007 12:12 - 6872 of 7315

oh no and now corrupt and slow data. A shocking week.

James(MoneyAM) - 09 Nov 2007 12:18 - 6873 of 7315

kate bates,

Could you give me a specific example of the corrupt data you are seeing?

Thanks, James.

kate bates - 09 Nov 2007 12:22 - 6874 of 7315

cslt but now righted.

James(MoneyAM) - 09 Nov 2007 12:42 - 6875 of 7315

kate bates,

Please let me know if you see it again.

Thanks, James.

Isaacs - 09 Nov 2007 14:51 - 6876 of 7315

Getting lots of dud orders on BARC and RIO level 2.

RUPIE - 09 Nov 2007 14:53 - 6877 of 7315

Lots of dud orders on HBOS and RBS

Isaacs - 09 Nov 2007 14:55 - 6878 of 7315

Shocking. Whole level 2 is buggered.

darrens - 09 Nov 2007 14:59 - 6879 of 7315

seg l2 all wrong - loads of old orders haven't been deleted so it's a mess

Isaacs - 09 Nov 2007 15:02 - 6880 of 7315

Not just seg. I am struggling to find a level 2 that is right.

kate bates - 09 Nov 2007 15:06 - 6881 of 7315

DOO corrupt,
RPT corrupt
this is truly a pathetic service this week.
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