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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

kate bates - 09 Nov 2007 12:22 - 6874 of 7315

cslt but now righted.

James(MoneyAM) - 09 Nov 2007 12:42 - 6875 of 7315

kate bates,

Please let me know if you see it again.

Thanks, James.

Isaacs - 09 Nov 2007 14:51 - 6876 of 7315

Getting lots of dud orders on BARC and RIO level 2.

RUPIE - 09 Nov 2007 14:53 - 6877 of 7315

Lots of dud orders on HBOS and RBS

Isaacs - 09 Nov 2007 14:55 - 6878 of 7315

Shocking. Whole level 2 is buggered.

darrens - 09 Nov 2007 14:59 - 6879 of 7315

seg l2 all wrong - loads of old orders haven't been deleted so it's a mess

Isaacs - 09 Nov 2007 15:02 - 6880 of 7315

Not just seg. I am struggling to find a level 2 that is right.

kate bates - 09 Nov 2007 15:06 - 6881 of 7315

DOO corrupt,
RPT corrupt
this is truly a pathetic service this week.

StonyB - 09 Nov 2007 15:08 - 6882 of 7315

I have my IE7 set to show pop-up dialog boxes whenever I move from a secure to a non-secure page, and vice versa.

Usually I don't get any of these (or maybe one if a log-on is required) but today I'm getting a whole series of messages alternating between 'You are about to view pages over a secure connection' and 'You are about to leave a secure Internet site'. This happens as each individual page is loading.

Yes, I know I could turn this off, but I just wondered if it had any bearing on the go-slow problems others have reported. ie: the secure/non-secure alternation

Seymour Clearly - 09 Nov 2007 15:14 - 6883 of 7315

BLT sells

Isaacs - 09 Nov 2007 15:22 - 6884 of 7315

Delete BLT . Add any other stock name you want.

bhunt1910 - 09 Nov 2007 15:23 - 6885 of 7315

Level 2 corrupt - LGEN yellow strip does not correspond with the orders beneath it ???

Isaacs - 09 Nov 2007 15:32 - 6886 of 7315

Very few of them do. The yellow strips seem to be right though.

Geoff(MoneyAM) - 09 Nov 2007 15:33 - 6887 of 7315

dear all,

apologise for the level 2 errors .. we are working as fast as we can to rectify the problem.

best regards,

geoff

olivercromwell - 12 Nov 2007 07:43 - 6888 of 7315

guys,

all the W and Z stock prices and RNS's eg zenergy and wellstream etc are not appearing on monitor, tech glitch i take it?

much obliged

oc

IanT(MoneyAM) - 12 Nov 2007 07:46 - 6889 of 7315

oliver,

I have just looked at ZEN your example, and the RNS is appearing fine there on the watchlist from this morning. Please note the price will appear at 7.50 am when the auction starts and the MM's put in their quotes for this stock.

Ian

kate bates - 12 Nov 2007 14:41 - 6890 of 7315

level2 lag on VED, thought problems were to be fixed for this week?

IanT(MoneyAM) - 12 Nov 2007 14:41 - 6891 of 7315

kate,

I will take a look into this,

Ian

kate bates - 12 Nov 2007 14:52 - 6892 of 7315

great, costing me money now. Not impressed one bit with this outfit.

Mickinvest - 12 Nov 2007 14:53 - 6893 of 7315

same for RBS again on level 2 with old prices stuck.
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