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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

jeffmack - 18 Jun 2008 07:18 - 6876 of 11003

Thanks ExecLine

ExecLine - 18 Jun 2008 10:08 - 6877 of 11003

I've deleted all the inactive links and it took only minutes. It's amazingly good.

Now I'm going to run it again and download the Favicons.

chocolat - 18 Jun 2008 19:10 - 6878 of 11003

I've been having BB connectivity issues for some time now, since early April I'd say.
I blamed it on BT to begin with. They didn't deny that there was a problem, and they tweaked and banged (in India I assume) for a few days again the other week, assuring me of their best intentions.

It is sooo frustrating waiting and waiting for a connection. Monday evening I simply gave up, having managed to place a couple of trades I watched in horror as window after window kept opening up all over the screen (after I lost the connection for the hundredth time). Same thing again yesterday - all I could do to stop the 'multiplying' was to shut down, over and over. It's a wonder I managed to make anything when cable finally fell after those cute little CPI jobbies.

Last night I thought it would be a good idea to try system restore, only because I felt this problem might have something to do with Windows updates. Well of course McAfee started giving me gyp after that, what with the fact that I still had no connection - none whatsoever this morning. And then a very nice man persuaded me to uninstall McAfee after activating Windows firewall. Well it worked a treat for a few hours whilst I got on with some work, but then when I opened ODL and my platform in the hope of a bit of trading non interruptus, it all went pear-shaped again.

Should I be enabling exceptions in the firewall, and if so - what ports/programmes?
And how do I add any if I ought to?
I ask this because I always get the live update/exe (unidentified publisher) question when I access ODL Metatrader

And on that basis I don't really have a clue what my internet settings should be either.
Does my level of security affect the sites I'm using - this includes MoneyAM as well as the 2 mentioned above? That's why I've hardly been posting for weeks now.

Any help most gratefully appreciated :)

Optimist - 18 Jun 2008 19:43 - 6879 of 11003

chocolat

Windows firewall does not block many outgoing conections, but if you do need to modify the settings for a particular program then I would expect that info to be availible on their site.

From your post, I would guess that you are using a USB ADSL modem. These are unreliable, insecure and difficult to set up. You would do well to buy an ADSL firewall router (for the extra cost, make it a wireless one). Once set up, you will have a far better BB connection.

chocolat - 18 Jun 2008 21:57 - 6880 of 11003

Thanks Optimist.
You're right about the modem, I think (it's a BT Voyager 210 ADSL router) - I just couldn't figure out why there was suddenly a worsening problem as it ran relatively smoothly for the last year. We have a couple of home hubs sitting here, but Mr Grumpy didn't want me to use one when this cursed Vista machine was set up - he didn't like the wireless aspect for security reasons, although he's changed his mind since he bought a new laptop.
And believe me, I would have installed it myself a few weeks ago, but when I read through the set up thingie, it made special mention about Vista and a disc, and my eyes just glazed over.

MightyMicro - 18 Jun 2008 22:46 - 6881 of 11003

Choccie: USB broadband modems should be consigned to the deepest pits of hellfire. Unfortunately, IMHO, so should Vista.

However, what you have appears to be a regular router (not what is usually considered to be a USB router, although it does have a USB port). I'm not sure how you're connecting to it, but I'd choose to use its Ethernet port.

Note to Microsoft sufferers: if you're buying a new machine (e.g. from Dell) buy before the end of June if you want to specifiy XP rather than Vista. M$ say they're stopping new sales of XP then.

chocolat - 18 Jun 2008 23:15 - 6882 of 11003

Yes I know that now, Dezza - trouble is, when I needed a new machine, Dell were only offering Vistas - no XPs. I even did a round of the shops (well for all of one day) I did try :S

Anyway - is the home hub thingie ok to install then?

PS No idea how the current modem is connected - all 4 lights are on when it's fully functioning - i.e. power :) DSL, internet and ethernet.

Optimist - 18 Jun 2008 23:33 - 6883 of 11003

chocolat

If you have an ADSL hub then use that. It will connect to your BB and maintain the connection regardless of whether or not any computers are switched on and will also have at least a minimum and very likely a good firewall.

You should then connect the computers to the hub using ethernet cables (not USB) or use wireless if you prefer. If wireless is enabled, make sure that it is secure. Change the deffault passwords and use a minimum of WPA-PSK security.

The Other Kevin - 19 Jun 2008 07:58 - 6884 of 11003

Hi Chocolat. I had the BT Voyager 210 and initially it worked well but after about 18 months, when out of warranty, if became very unstable. I spent some hours with the guys in India trying all sorts of solutions until eventually they came to the conclusion the router was knackered. I now have the BT Voyager 220V ADSL Voice Router which has not yet let me down. Cost was about 25, I recall. There seems to be a facility to use an additional voice line with it but I've not tried that.

ThePublisher - 19 Jun 2008 08:27 - 6885 of 11003

Hi Choc,

Yes, my experience is also that routers don't last forever.

The new ones are cheap (around the 40 is cheap compared with the time you are wasting) and almost set themselves up.

I agree that you should use an ethernet link. My router is not in the same room as the laptop so I use one of those Devolo home plug links and again they are easy as anything to set up.

Take the plunge and start afresh is my suggestion.

TP

jeffmack - 19 Jun 2008 08:56 - 6886 of 11003

Every router I have had (netgear, linxys) only ever seem to last a year then start playing up. I'm sure they have some kind of timer in them so that you need to renew each year.

Kayak - 19 Jun 2008 09:01 - 6887 of 11003

Worth checking the router isn't getting too hot. Plenty of space around it and try standing it on its end.

Optimist - 19 Jun 2008 09:10 - 6888 of 11003

Worth checking the power supply as well.

hilary - 19 Jun 2008 10:35 - 6889 of 11003

I've managed to break 2 Netgear routers by pulling the DC lead out of the back instead of switching them off at the mains.

If you've got a pre-configured router such as those provided by Sky, I think it's prudent to know the config so that you can get any old router up and running while you wait for your ISP to send out a new pre-configured one.

jeffmack - 19 Jun 2008 10:59 - 6890 of 11003

Hils
I pull the DC out all the time, especially if I cant get a connection which might be a problem with my broadband provider. Is that not good.

hilary - 19 Jun 2008 11:15 - 6891 of 11003

It killed two of my routers dead as a Dodo when I did it, Jeffie. I subsequently read somewhere that you're only meant to turn mains adaptors off from the mains otherwise it can damage the equipment.

Stable doors and bolting horses spring to mind.

tyketto - 19 Jun 2008 11:48 - 6892 of 11003

I think it depends on the model and luck.
Bought a netgear cable/dsl (RP114,1 in-4 out)on Ebay,
second hand, for about half the market price.
That was about 4 years ago and its been very good.
On the odd occasion when I,ve done a reboot, I,ve
pulled the DC plug No problem to date.
mac

Kayak - 19 Jun 2008 12:10 - 6893 of 11003

Yep I pull the plug out regularly too.

ExecLine - 19 Jun 2008 12:40 - 6894 of 11003

Look out for a seller on eBay called Puzbie. He sells a variety of new and refurbished modems and routers, particularly from the BT range and some of them are unlocked and can be used immediately with other ISPs. Puzbie is extremely service oriented and I would very much like to recommend him to you, having used him myself.

He has an excellent web site at http://www.puzbie.co.uk/php/home.php with lots of really good information. There is also a Forum on the site.

Sometimes, the prices his stuff goes for on eBay are a little less than they are from those asked on the web site. Do take Delivery Costs in to account though.

I did a search on eBay seller 'Puzbie' and came up with the following:

http://search.ebay.co.uk/_W0QQsassZpuzbieQQfrppZ50QQfsopZ1QQfsooZ1QQrdZ0

MightyMicro - 19 Jun 2008 12:51 - 6895 of 11003

There is usually a way of saving the router configuration to disk, at least I can with my Netgear router. On one occasion that I had to reset the router (power cycle) it did actually lose the configuration. Logged into it and restored from the PC and off we went.

Hil, I'm surprised that you broke the router by pulling the DC jack. I suspect that the router died before you pulled the jack . . . power cycling it was probably just the coup de grace.
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