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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

bhunt1910 - 09 Nov 2007 15:23 - 6885 of 7315

Level 2 corrupt - LGEN yellow strip does not correspond with the orders beneath it ???

Isaacs - 09 Nov 2007 15:32 - 6886 of 7315

Very few of them do. The yellow strips seem to be right though.

Geoff(MoneyAM) - 09 Nov 2007 15:33 - 6887 of 7315

dear all,

apologise for the level 2 errors .. we are working as fast as we can to rectify the problem.

best regards,

geoff

olivercromwell - 12 Nov 2007 07:43 - 6888 of 7315

guys,

all the W and Z stock prices and RNS's eg zenergy and wellstream etc are not appearing on monitor, tech glitch i take it?

much obliged

oc

IanT(MoneyAM) - 12 Nov 2007 07:46 - 6889 of 7315

oliver,

I have just looked at ZEN your example, and the RNS is appearing fine there on the watchlist from this morning. Please note the price will appear at 7.50 am when the auction starts and the MM's put in their quotes for this stock.

Ian

kate bates - 12 Nov 2007 14:41 - 6890 of 7315

level2 lag on VED, thought problems were to be fixed for this week?

IanT(MoneyAM) - 12 Nov 2007 14:41 - 6891 of 7315

kate,

I will take a look into this,

Ian

kate bates - 12 Nov 2007 14:52 - 6892 of 7315

great, costing me money now. Not impressed one bit with this outfit.

Mickinvest - 12 Nov 2007 14:53 - 6893 of 7315

same for RBS again on level 2 with old prices stuck.

kate bates - 12 Nov 2007 14:54 - 6894 of 7315

day in and day out for the last 2 weeks.

IanT(MoneyAM) - 12 Nov 2007 14:54 - 6895 of 7315

kate,

I can only apologise at this point, our suppliers we to deploy a fix at the weekend. We are trying to ascertain why this has happened,

Ian

Digger - 12 Nov 2007 15:03 - 6896 of 7315

blnd

IanT(MoneyAM) - 12 Nov 2007 15:05 - 6897 of 7315

Digger,

I will take a look,

Ian

greekman - 12 Nov 2007 15:05 - 6898 of 7315

Buy orders frozen L2 BP.and TSCO. Both buy and sell GSK.

IanT(MoneyAM) - 12 Nov 2007 15:09 - 6899 of 7315

greek,

will take a look,

Ian

Isaacs - 12 Nov 2007 15:22 - 6900 of 7315

When you have a second take you take a look at most of the FTSE350 as well Ian. Seems like almost every stock is buggered again.

IanT(MoneyAM) - 12 Nov 2007 15:23 - 6901 of 7315

Isaacs,

This will be related to the above issue we are trying to get this resolved as we speak,

Ian

maddoctor - 12 Nov 2007 15:37 - 6902 of 7315

foreign indices charts? nikkei , hang seng etc

IanT(MoneyAM) - 12 Nov 2007 15:38 - 6903 of 7315

mad,

James will take a look into this,

Ian

bhunt1910 - 12 Nov 2007 16:06 - 6904 of 7315

sorry Ian - but this really is a mess L2 just cant be relied on at the moment - too many errors - again eg B&B yellow strip niot representative of order book below
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